Summary: NewEgg's RMA process is borked. It tries to get you to pay $19 for a UPS label to send back DOA junque, or you spend hours dealing with a fairly well hidden phone return number (I googled it) that eventually calls you back and with luck you get a UPS label in email at some point in the future.
Pros: Has decent features, display, headset jack, speaker.
Cons: Arrived broken or is simply unusable due to extremely loud, hyper-distorted sidetone (mic feedback in earpiece). When I talk I hear a very loud scratchy noise -- basically my voice as if fed through a totally broken amplifier -- in the earpiece, both on headset and handset. It makes conversation ...
Excerpt: I'm SO GLAD I got this phone. It's very easy to program and has speed dial storage as well as a directory. We use a voicemail service through AT&T instead of the voicemail on this phone, yet it still alerts you on the screen when there's a voicemail.
Excerpt: we're off the grid so all the features do not work for us. We love the caller I.D. and use this when the generator is on. There is, however, a problem with feedback. We can hear other people dialing and talking. I hear a phone ringing. Our daughter called the other day and I was on the phone.
Excerpt: I do like this answering machine, sort of old school but you can have 2 different lines with their own message (I have a PT clinic with 2 different businesses in it and it is great to use the same phone machine.) Setting it up wasn't so easy, maybe it's just me but I like things simple..
Excerpt: This was a compromise purchase. I didn't need 2 lines but wanted a lit display---hard to find in smaller phones. Not enough support across back of phone when wall-mounted, combined with buttons that are not easy to push leaves this setup less than ideal.
Excerpt: I have never had a product experience worth complaining about before, but this one did it. This was such a disappointing and frustrating experience. I have two older single-line AT&T corded phones with speakerphones, both of which work very well.