Summary: Got the phone for m' mom, who's very happy w/ it. Pick up the handset and "dial" a number - or when it "rings" say Hello. It is NOT a a memory dialer, NOT a speakerphone and has NO electronic Hold. But I serves HER needs perfectly as a wall phone. Out-of-the-box it's set up in the "desk" configuration, but "wall" setup is a snap. Turn the phone over, remove the "desk" riser, flip it around and reattach it at the bottom.