Summary: I purchased this phone for my elderly Mother who has hearing problems. I also hoped that it's caller ID feature would help with unwanted calls. When I filled up the Phone book memory with her contacts I then discovered that caller ID does not recognise those contacts. This is because the phone would not allow me to input the phone numbers in a format that it recognised (ie a dash between area code and main number).
Summary: I was finding the low volume and tiny speakers in modern telephones unacceptable, but the combination of tone control and amplification offered by this device works wonders. The instructions are easy to follow and the extensive range of features proved more useful than I'd thought. It's designed for people with vision problems as well as hearing loss, which results in startlingly huge buttons and an obtrusive appearance, but if communications quality is more important...
Summary: I am hard of hearing and found myself, I suspect like many other people in the same position, avoiding making phone calls or answering the phone. This is an excellent phone and is full of useful extras which a standard phone does not have which make life a little easier - large buttons, illuminated display, simple menu to set up, etc. There are many I have probably not explored to the full but, all in all, I am very happy with and am glad I bought it..
Summary: I had to return this phone because the answering machine part was practically inaudible and muffled. There are some other basic faults with this phone the caller ID only comes up with the number of the caller not the name, even though I had put names in the phone book. The phone book doesn't store names alphabetically so you have to scroll down the list to find the one you are looking for.