Summary: Just received a new Canon D550 to replace an old Canon PC-980 copier that has served us very well and has lasted well beyond its expected life-span (13+ years). Very quick shipping and the initial set up went smoothly (using it as a dedicated, stand-alone copier so cannot comment on the set-up to use with a computer via USB). Copies are clean and clear. BUT...the copy and printer functions leave an uncopyable/unprintable border of about 1/4 inch all around any document.
Summary: The copier is much more complicated than I anticipated. Also I only want to use it as a stand-alone copier. However, the copies are very clear and it is very quiet. I have not had to change the toner yet, so have no idea if that will be a big challenge.
Had to return the first one, replacement works perfectly
11 April 2013
Summary: I've purchased several Canon printers without any problems but for this model the first printer we received produce sloping print. This seemed to be a paper feed issue and nothing we tried fixed it, so we were a little wary about requesting for replacement rather than a refund. But the replacement works fine, print alignment is good, no complaints after several months of use.
Summary: Bought this to replace a printer at work. It is just used for a High end copier so in that capacity it works well. If you plan on copying on anything thicker then regular paper be careful as it leaves black smugges all over the that media.