Summary: Reno's is absolutely horrible. I spent nearly $20,000 on all new kitchen appliances. When the $700 Thermador microwave quit working, Reno's did nothing to help. Said, "sometimes appliances break." Lot of excuses but would not stand by a good customer. Will never deal with them again nor will I purchase anything from Thermador. Strongly advise everyone to go elsewhere.
Summary: Thermador oven sucks! Second time new oven in use locking mechanism for self cleaning does not lock. Impossible to use oven.Appliance dealer says two year warranty expired. We have been ping-ponged between builder and appliance dealer. Seems no-body wants the responsibility.
Thermador quality is poor as is their customer service
2 September 2013
Summary: We bought a 6 burner range/oven. We love to cook but we also love to travel so this stove has had minimal use for 2 people who lived abroad for 7 -9 months out of the last 18 months. The simmer switch broke 3 months after the warranty and Thermador will not reimburse for the 176.00 repair because we had it repaired before we called them.
Summary: "The amount of BTU I am getting from this cooktop is far greater than what I used to get from my older version of Thermador cooktop; and that is obvious from my cooking time. It is also physically a lot more appealling. The stainless steel metal athough appears to be a smaller gauge and thinner than what used to have. Overall, I am very happy with my choice.
Summary: An amazing cooktop! Love the extra low simmer burners - I use them daily. I've made two big chili pots, and, for each, I've used the extra low simmer for 8 hours at a time. For the large burner, water heats up very quickly which is great. Spacing between burners is just right. Easy to clean (following tips from Thermador). Worth every $!
Summary: I am totally dissatisfied with my Thermador hob. It has continually malfunctioned (one or more burners) do not work either the gas or the ignition. Thankfully I purchased a service warranty but really that is not much help as the various service providers that have come to repair it have to wait sometimes up to 6-months to get the replacement parts! If I could do it again I would buy any other brand but never Thermador!
Summary: If I had it to do over again, I wouldn't get this cooktop. I'm a serious cook and there are major problems with this unit. 1. The racks are so high above the flame that it takes forever to heat anything. 2. Only the center large burner is large enough to heat quickly. 3. The other 4 burners are agonizingly slow to heat even small amounts of food. 4. The flame "hisses" when you turn it on high. Annoying. It's not silent the way it should be.
Summary: We bought a new suite of thermador appliances for our kitchen replacing Kitchen Aid. The cook top was this model and was purchased in 2012. Not sure why the other reviewers dislike this unit, but the reviews seemed to be for older units. This is probably the best on the market for the price, fast to heat, slow simmer and beautiful.