Thermador quality is poor as is their customer service
2 September 2013
Summary: We bought a 6 burner range/oven. We love to cook but we also love to travel so this stove has had minimal use for 2 people who lived abroad for 7 -9 months out of the last 18 months. The simmer switch broke 3 months after the warranty and Thermador will not reimburse for the 176.00 repair because we had it repaired before we called them.
Summary: We've had a Thermador SGSX365FS for a year and a half, and have not been very happy with it. We've had problems with Thermador appliances in the past and wouldn't have bought this unit except that my wife really liked the look of the star-shaped burners. It turns out that the cool look is the only good thing about this cooktop.
Summary: I was shocked to see the negative reviews. I can only think it was older models. If the cast iron plate that sits over the burner isn't postitioned correctly the flame flutters so maybe this is one of their problems? The only critique I have is that it can be hard to clean due to the star shape at the base of the star burner. A Mr. Clean magic eraser works well for the general amber haze & a ScotchBrite for the heavier stuff.
Summary: I have the 2003 version of this cooktop. In the almost 10 years of nearly daily use, I have never once had a problem. I love the range in BTU it offers compared to other cooktops and would buy it again. I would have given it 5 stars, but I have to say that keeping the inside corners of the star shape burners clean takes more maintenance than a round burner. Any spills that are not well cleaned out of corners stick and take time and energy to remove.
Summary: An amazing cooktop! Love the extra low simmer burners - I use them daily. I've made two big chili pots, and, for each, I've used the extra low simmer for 8 hours at a time. For the large burner, water heats up very quickly which is great. Spacing between burners is just right. Easy to clean (following tips from Thermador). Worth every $!
Summary: "The amount of BTU I am getting from this cooktop is far greater than what I used to get from my older version of Thermador cooktop; and that is obvious from my cooking time. It is also physically a lot more appealling. The stainless steel metal athough appears to be a smaller gauge and thinner than what used to have. Overall, I am very happy with my choice.
Summary: We bought a new suite of thermador appliances for our kitchen replacing Kitchen Aid. The cook top was this model and was purchased in 2012. Not sure why the other reviewers dislike this unit, but the reviews seemed to be for older units. This is probably the best on the market for the price, fast to heat, slow simmer and beautiful.
Summary: purchased Thermadore Model SGS365FS cooktop (GAS) in 2005. After 7 years of use, in my opiniuon .... this unit was born brain dead. Expensive to maintain; parts no longer offered by Thermadore. When you drop $2000 into a cooktop, then 6 yrs later the manufacturer stops supplying parts, makes that $2000 price tag to get a quality cooktop .... a waste of my budget. Buy a Miele, buy a Siemen's, but for you peace of mind .... walk away from Thernadore, run if you are fit.