Summary: cooktop worked fine for about 7 months - then glass just broke when my wife was cooking - GE uses a company called A & E for warranty repairs - they didn't show up for the service - didn't call - their call center people are rude - told us to call GE as they won't reschedule - GE little to no help - supposedly the part is now on order - 2 weeks w/o cooktop and no end in sight - think twice before a GE purchase - most likely little to no warranty support.
Summary: I previously had a GE Profile smooth top electric cooktop for more than 14 years. The only problem I ever had with it was one burner stopped working and I ordered a new element which was easy to install. Recently another burner was not working properly and since the cook top was marred by years of heavy use, I decided to get a new one.
Works good, looks good, but does require cleaning often.
3 December 2013
Summary: I replaced a black GE Profile counter top 30 inch cooktop with this later model white cooktop. I've had good service from the old GE cooktop (18 yrs). Had to replace the control switch for the dual unit once, but it still worked fine when I changed the cooktop, Just scratched from long use.
Summary: A beautiful and functional cooktop, very nice quality. We bought this cooktop new almost 3 years ago. It has a lovely, simple, clean look, no nooks and crannies that collect stuff and make other cooktops hard to keep clean. We are regular cooks, we don't need a fancy huge industrial cooktop. This cooktop works perfectly fine for our needs. WARNING: The Owner's Manual says you can remove the control knobs to clean them.