Excerpt: The grates are not even, so pots need to be carefully balanced. The grates are like a table with uneven legs. The burners are very close together so it is difficult to use all 4 at once, or even 2 on the same side. The downdraft is impossible to clean. Grease collects in the well. The fan is loud. We needed to have the unit serviced because the knobs retained water after being put in the dishwasher, then dripped into the unit, causing the unit to malfunction.
Excerpt: We have had GE Profile appliances and have always been happy with them. We wanted to replace an electric Profile with a gas cooktop. We are very disappointed to see that the porcelain coated cooking grates have scratched down to bare metal after our fist use of the cooktop. We used smooth bottomed pots and pans as advised but still have scratched grates. This is clearly a design flaw that GE should resolve. Otherwise the cooktop works fine.
Excerpt: The product is performing as expected. Primary concern is that the appliance requires a lot of cleaning to maintain its appearance. It is necessary to use the Cerama Brite provided to achieve the desire cleaning result. Recommend with cleaning caveat.
Excerpt: After almost 10 years using an electric cooktop, we purchased this GE Downdraft Gas Cooktop as a Christmas gift to each other (my husband also loves to cook) We went with GE Profile to match our other GE appliances, and the black model looks very classy and shiny in our kitchen. We installed it ourselves and it works beautifully. The gas flame adjusts accurately, the grates stay in place very well, and it is easy to clean back to its original shine.
Excerpt: Very impressed with the product, and with Goedekers as a retailer. I searched on the internet and found Goedekers after many weeks, as it wasn't on the first few pages of search results. Price was far superior to all, including Amazon, and I was blown away by receiving a hand-written thank-you note from the staff!