Summary: We were happy till recently with this GE cooktop. One fine morning, we noticed a crack in the top glass. It was fine the previous day. Not sure how it happened. Fortunately, it is still under warranty. Customer service initially told us that crack in glass is not covered.
Summary: Great cooktop. Does what they say it does. The color is black with gray flecks in it which helps hide streaks and cooking grime but it is less attractive than a pure black surface would be. Easy to install.
Summary: I was looking for a replacement model for our cook top that stopped working. I took a chance and found the last one with this vendor. I saved over $100 and it was exactly what I expected and works perfectly as the replacement for our cooktop. Delivered as promised in perfect condition.
Summary: The installation took me about two hours due to the existing cutout on the marble counter being a tad undersize. Cutting marble was quite a task. Once the cutout was properly adjusted, the cooktop dropped in nicely.
Summary: The cooktop itseld is OK, but if you need to call GE for any type of service, be carefull. Instead of telling GE customers about locking the pets when GE calls to confirm a technician's visit, GE should tell them that if some part of their broken appliance will be open - it will cost an extra $100...