Summary: 1) The pan supports do not support saucepans very well. Pans can easily tip over. I have found that you have to position your saucepan/frying-pan in such a way that the handle is actually in line with one of the cross-lines of the support. 2) The rubber feet on the pan supports do not stay fixed into the holes, so you have to hold them in place whilst putting the pan support back into place after cleaning. Very tricky if you have to hold all 4 in place!
Summary: as soon as i started to use this i realised it was not a good buy. the pans do not sit on it safely and they slide off easily i have to be very careful when cooking .i am glad i do not have small children around.cleaning is a nightmare i have tried everything to clean the pan supports but the marks will not budge .the manual suggests a wipe with soft cloth!save your money i will be replacing this asap despite only 4weeks old.