Reviews and Problems with Fractal Design Define XL R2
Showing 1-6 of 6
Missing Parts and Amazon Prime Useless
19 February 2014
Summary: Purchased this product from Amazon over Newegg. Had Amazon Prime for 2-day shipping and ended up getting the item after 6 days. The problem with the case is not an issue with Amazon but the case itself. The case had two rubber mounts where the power supply unit sits on. My case had ONE. I tried to get a replacement from Amazon but they were no longer sellers of the product and since computer prices fluctuate daily the replacement is costing me ~$40 extra.
Summary: Many reviews on other sites claim the case is silent, but the one I bought is only silent when power is off. If I hadn't bought it from NEWEGG. I would suspect I got a knowoff.
Pros: Black, USB 3.0 in front
Cons: Silent only when not in use. CoolMaster PSU mounts off the base, “floats” about ¼ inch above the floor supported by the 4 screws in the back of the case. Steel? Is that why the side with air vents does not close tightly? MB spacers are slight off center Equipment: Fractal Design Define XL R2 FD-CA-DEF-XL-R2-BL Cooler Master Silent Pro Gold 1000W PSC ATX ASUS MB Sabertooth Z87 LGA 1150 Intel Z87 Intel CPU Core i&-4770K Haswell 3.5GHz LGA 1150 Thermaltake NiC C4 CLP0607...
Summary: I purchased two of these and had hands on with a third. All have the same issue. This leads me to believe that all are defective or the case design itself is flawed. Fortunately, Newegg sent me a prepaid return label for them.
Pros: Great looks and good fan positioning.
Cons: The motherboard back-plate or the PCI slot vertical spacing are incorrect. The case came with the 6.5mm spacers which are too short. Then Fractal sent me 8.5mm spacers which still did not work properly. The issue may not be noticeable with a GPU due to their length and motherboards having clips to hold them in at the end. When mounting an Intel NIC and an LSI HBA, the issue is apparent. Pressing on the rear of the card causes it to rock back in the expansion slot indi...
Pros: I love the four front usb ports and the great amount of room inside for all my rigs guts.
Cons: Right out of the box i noticed that the mobo tray and pci brackets were warped, I said whatever and used it anyway. Around six months after using the case the front IO started to fail the mic jack, the usb slots.
Pros: Great big case, lots of hard drive bays. Quiet
Cons: The weight of my hard drives actually forced the metal of the hard drive bay to detach at the seam, spilling hard drives inside the case. I actually did not notice until 2 of my hard drives died.... First time this has ever happened with any case
Fractal knows this is defective and does not include the parts to fix it
21 April 2013
Summary: I bought this case about a month ago and Fractal had some serious problems with it during manufacturing. First of all the packaging sucks for this heavy of a case with thin cardboard and weak styrofoam. When I opened the case up ALL the styrofoam was cracked and the box had numerous holes in it.