Reviews and Problems with Fractal Design Define R4
Showing 1-10 of 10
R4 Fractal Black Case
Todd S., Newegg
3 June 2014
Pros: Quality is some what better with this case. Not so "tin" like materials. Lots of drive bays and fan options. Case fan filters remove for cleaning.
Cons: Broken front fan access panel that allows one to clean the front fan area. Want to get a replacement part from manufacture since it is a small piece to replace. Tried Fractal's customer support number and it is disconnected. Also tried emailing them using their online submission process, twice. What a Joke. No replies what-so-ever.
Summary: Purchased and received the case from Newegg. Upon inspection, found some gouges on the front and side panels, as well as a few bent screws holding the case together. I Went on the advice of the literature that was packaged with the case, stating that instead of returning the case, to contact customer support to get replacement parts in the event that there are any damaged parts during shipping.
Pros: Very nice looking case. Quiet fans, excellent cable management and ruggedly built.
Cons: Apparently, someone likes to play soccer with the cases before packaging them. Non-existent Customer Service
Pros: Comes with all the hardware you need, looks nice.
Cons: Front door stopped working and doesn't lock in anymore. The front plastic door that covers the two front fans has two clips, only one of them actually clips in. This thing is literally falling apart.
Summary: Just to add to my review. Why put a window on the left side of the case, yet make the front "door" open to the left? Makes no sense. Shouldn't it open to the right? I mean, I would assume the window would be facing the user (you know, so we can see inside) so why does the door open toward you?
Pros: See below
Cons: Window on the left side, front panel door opens to the left. It should open to the right. See Other thoughts.
Summary: After reading the reviews for this case I ordered it, when it arrived it was packaged perfectly and the case itself looked very slick. However this case had some issues. Two of the USB ports at the top just came out of the case after a couple of uses of plugging in and unplugging USB devices. I wasn't even yanking them off and they just came right out.
Summary: The front door not being completely flush might not be the norm, but it really makes me mad. After owning a Antec P180 that was crazy warped, I just wanted a a front door that was perfect. Craftmanship just isn't a thing anymore.
Pros: This is a review update. - Looks nice - Love the removable sound dampening panels that cover the top and side fan vents - Overall there aren't any sharp edges - Mostly feels solid
Cons: - Not Silent - Front door is not completely flush, top left corner warps out -Power LED is Red (makes it seem like something is wrong all the time) -The HDD cages are attached to plastic. -The HDD cage vibrates like crazy. Loud.
Summary: Contacted Fractal per email Friday night or should I say early Saturday morning didn't expect a reply until Monday, Tuesday sent another email replied too. Offered to send me another fan control switch & they said they haven't heard of a problem with HD's well they have one with 2 different cases one tweaked & one not. He asked me the rpm of the drive, I emailed back 10,000 didn't hear anything back. Said they don't have cases just parts.
Pros: Good temps. Looks, quiet to a point see cons. Newegg Customer Service! NO restocking FEE, No having to pay to ship it back! Case arrived with no damage to box from UPS..
Cons: Ok lets start. 1. After installing everything the last piece to go in was GTX 680 holes in pcie slot cover was 1/8" too far out. Tweaked case. 2. Front fan control only worked when tied up not hanging down or it was intermittent. 3. Case had a hum & vibration to it. Checked everything was tight. If I unplugged my WD VelociRaptor it stopped. Install a WD Black 7200 rpm drive fine. Thought it was because case was tweaked, NOT my son bought the same case but black so we ...
Summary: Det bör informeras här att Fractal Design för närvarande har kvalitetsproblem med Define R4 chassiet. Moderkortsplåten är sned/felnitad hos många exemplar. Detta gör att io-plåten ej passar till moderkortskontakterna där bak eller delvis täcker över dessa. Mer om detta problem finns beskrivit på Sveriges största hårdvaruforum (vet inte om man får länka här...). Synd för i övrigt är chassiet fint och prisvärt.