Summary: I was given this item shrink wrapped and brand new for a wedding present. It worked well for a week. I was rinsing cleaning and making a decent amount of espreso. I just fired it up today after being gone for the weekend. Well one loud noise and and a thunk later this this is spewing coffee grounds and water all over my kitchen counter. I opened her up and there is a spring in one place and a few plastic pieces in a few other places.
Summary: We have tried loads of settings and it still produces mostly froth, with little coffee taste. Almost like bad office coffee or weak coffee from a cheap store or hotel. If you stand there with 3 cups and catch the pre brew and discard, save the good stuff, and discard the last 1/3 which is all froth, you get a decent cup of espresso. But for that price, you should get a great cup without all this nonsense.
Summary: I bought a Wolfgang Puck One Touch Versa Cooker one year ago. It broke shortly after receiving it. After many phone calls and emails, and promises to send me a replacement... I have received nothing. One year my friends, and I still have not been refunded nor has the product been replaced. Wolfgang you should be ashamed of the company and product that you put your name on. SHAME! Be aware that if you buy this product you may experience the same lack of support I got.
Summary: We bought this through DirectBuy, so didn't have a chance to inspect it first. But we should have done some product research instead of jumping at the good price. The unit had some nice features: custom savings for 5 users, and multiple brew selections, but it failed right out of the box. The centre LCD worked for the first 6 cups, then went solid blue.