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Saeco-incanto-deluxe.32657686
5.2 out of 10

Philips Incanto Deluxe

From beginning to end, the Saeco Incanto Deluxe has every detail Read more

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Reviews and Problems with Philips Incanto Deluxe

Showing 1-10 of 85
Overall 10
10

Lasted 10 years and made 13,000 shots

Houghton, Amazon
23 September 2014
  • Summary: We had this machine for 10 years and made 13,000 cups of coffee with no issues what so ever. It just died tonight - grinder motor finally gave out. I am sad to see it go and not sure what I can replace it with that will PERFORM SO WELL!
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Overall 10
10

Five Stars

lola, Amazon
7 August 2014
Overall 10
10

satisfaction was guarunteed

michael j dioguardi, Amazon
25 November 2013
  • Summary: The first item sent was a rebuilt product as advertised, however it failed to function property. The dealer replace it with another after first offering to return my money. The second rebuilt product is functioning beautifully.
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Overall 6
6.0

Compared to Old Sirius, Deluxe is Cheap

Chris, Amazon
4 November 2013
  • Summary: I was the proud owner of the original Saeco Incanto Sirius model which far surpassed this Incanto Deluxe in quality. I knew there would be changes to the machine given the price differences between my old Sirius and the new Deluxe but this just screams "entry level and cheap"! My Sirius lasted 9 years and was a workhorse while this piece of plastic has been disappointing. There's too much plastic inside and out.
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Overall 4
4.0

Disappointing

Doogie, Amazon
3 September 2013
  • Summary: I only wish that I could be one of these 5 star reviewers but I can't claim that with the Incanto Deluxe. This was a housewarming gift purchased from CostCo online (I would have bought it from Amazon if I were the type to spend $800 on a Cappuchino machine, but I'm not. I do love Amazon though!). After 2 months of light use (2 - 3 drinks per day) the brew unit came apart. Philips customer service staff were extremely helpful and promptly sent a new brew unit.
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Overall 10
10

Love it

Michael B. Hayes Jr., Amazon
13 March 2013
  • Summary: I have had my Saeco Incanto for 5 years. Just sent it in for a tune up but other than that, its been doing a great job. Just be careful not to get oily beans, they will cause the machine to not recognize them as coffee beans. I had to vaccum out the beans and put in less shiny looking beans. There are several ways to control how strong of a coffee you get. 1. Adjust the grind 2. Adjust the aroma in the cup settings 3.
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Overall 10
10

Love it!

Michael B. Hayes Jr., Amazon
13 March 2013
  • Summary: I have had my Saeco Incanto for 5 years. Just sent it in for a tune up but other than that, its been doing a great job. Just be careful not to get oily beans, they will cause the machine to not recognize them as coffee beans. I had to vaccum out the beans and put in less shiny looking beans. There are several ways to control how strong of a coffee you get. 1. Adjust the grind 2. Adjust the aroma in the cup settings 3.
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Overall 8
8.0

Excellent machine with a few design flaws

Charles Yates, Amazon
17 February 2013
  • Summary: Have owned a number of Saeco Espresso machines over the years. (More than 10 yrs.). They have all made good to excellent espresso, with adequate milk foaming capabilities. But each machine had minor flaws, either in design, (water capacity too small,), or in execution, ( boiler leaked, etc.). I've had this machine approximately 3 months and it has produced excellent espresso and has very good foaming capability. Two relatively minor flaws prevent a five star review.
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Overall 10
10

Remarkable machine

Bob F, Amazon
9 February 2013
  • Summary: After a rocky start with a defective machine (quickly replaced by Amazon), we are delighted with the Incanto. Other than when we have company, we haven't used our conventional coffee maker since we bought it. My wife loves making lattes. The manual is a bit difficult to interpret, with small pictures, but once you get the hang of it, operation is simple, as is cleaning, which I do weekly. Exceeded our expectations.
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Overall 10
10

Recommend to anyone

James C. Vandermark, Amazon
23 January 2013
  • Summary: It has been several weeks thus far. Each time, the performance exceeds my expectations. Great cup of coffee each time.
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