This made a wonderful 36th wedding anniversary gift to ourselves!
6 September 2011
Summary: This is an awesome machine! It grinds the beans for your fresh cup of coffee, leaves a bit of froth on the top, the coffee is not bitter, and there is a water filter in the machine. It makes just one cup of hot coffee, or two, at a time, and it's absolutely fantastic! We bought one for our office and one for our home. I highly recommend it! You don't have a whole pot of coffee going stale and/or cold.
beautiful looks and great coffee but very poor reliability
13 April 2010
Summary: I have owned 4 espresso machines before this one, 2 manual (De Longhi), and 1 fully automatic (Saeco Odea Go). So I have a pretty good idea about what a good espresso should look like and what an espresso machine can or cannot do. I got this Incanto Deluxe as a replacement for the Odea Go that died a sad death after 18 months of service (that's another review). On the positive side, the Incanto looks great, is very versatile and fully customizable.
Summary: Outstanding product but does require a little more care than I had expected. The beans need to be fed along the side to keep the grinder full, while the dreg drawer will hold allot you will find that you will empty it after only a few cups, and finally the brewing unit especially the filter needs to be cleaned regularly to prevent build up. By the way there are no specific directions on proper cleaning and care of the machine, trial and error.
Summary: I have had this machine for 3 years now and it has always worked flawlessly. The ventilate issue that people reference above has never been an issue for my machine...it has asked to be ventilated twice (each time after a cleaning) and each time I just open the steam valve and its done. I have never had a more effortless, maintenance-free espresso machine and I've owned many. This is simply an awesome machine that I can't live without!
Summary: I bought the Saeco Incanto espresso coffee maker machine about 2 years ago and I had so many problems during this time. I had to return the machine 2 times at my own expense. Now for several months, the machine has been mal-functioning (when I press the brew button, about 3/4 cup of water comes from the steam wand and very little coffee is made.
Summary: I have owned this machine for almost two years now. My machine has made a little over 2,000 cups of coffee so far. Just recently, the grinder has stopped working and I believe it will need to be replaced. I estimate the grinder replacement to cost right around $200, but considering how good of a deal I got at Costco when I bought the machine for $600... I still think the machine is well worth the money.
I couldn't ask for more.. 2862 cups of perfect coffee todate
G. Moore, Amazon
18 June 2009
Summary: I have had this machine 18 + months without a single glitch.. I have had to decalcify it twice in that time. The last time I decalcified it I did not replace the water tank completely and it asked to ventilate it, I then noticed my error, seated the water tank, ventilated it and once again perfect coffee...
Summary: This is my second Saeco Incanto De Luxe. I bought my first on in Germany on the recommendation of friend who owns a restaurant. It makes fabulous coffee, cappuccinos or espressos at the push of a button. It is easy to use and easy to maintain. I had that one for 2 years. I would still have it now but I had to return to the States. My 220v machine wouldn't work over here and it could't be converted. I sold it to a good friend that would appreciated it like I did.