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Nespresso Citiz&milk D120
6.8 out of 10

Nespresso Citiz&milk D120

Great Deal: $239.20

Reviews and Problems with Nespresso Citiz&milk D120

Showing 1-8 of 8
Overall 2
2.0

Milk Frother - Should have listened to the reviews

Suzanne Foster, Amazon
20 October 2014
  • Summary: Guess what? After all the reviews I've read on these products and the milk frother/steamers going out, I still took a chance. Unpacked my item, excited to use it and the milk frother would only turn on for about 20 seconds, not heating or frothing the milk.
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Overall 2
2.0

Great coffee - stopped working in a month! But customer service 5*

Mike F, Amazon
20 October 2014
  • Summary: I bought my Nespresso machine after visiting Europe this summer and staying with a friend who had one and also in a hotel where they had one in the room. It really does make pretty good coffee and if you like good coffee this is a good, easy to use machine with a good range of coffees.
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Overall 2
2.0

milk frother broke 3 times in 5 months!

N, Amazon
20 October 2014
  • Summary: We got the machine in June, and was happy with it at first. The shape was beautiful and coffee was brilliant. But within 1 week the milk frother broke down! We thought it was our fault that maybe water got into the bottom of the milk frother.
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Overall 2
2.0

Unit defective

Rhonda W. Sanford, Amazon
12 January 2014
  • Summary: The unit was defective and leaked water from the bottom. I returned it 10 days ago and am still waiting for my refund.
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Overall 2
2.0

Milk frother stopped working

annam, Amazon
6 January 2013
  • Summary: Use to make great coffee and steamed milk until the frother stopped working. Called Nespresso and was told they would send me a free replacement.. I did not get anything so I called back and the agent said their is nothing related to my prior call and as such she said I have to pay for it..
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Overall 2
2.0

Do you realize that you are LOCKED IN using their cups?

M. Adler, Amazon
29 October 2012
  • Summary: I cannot believe people buy these machines. They should give them away. Once you buy it, you are locked in. You HAVE TO buy their coffee containers. You have no choice. This applies to all these machines, no matter who makes them. Give them a shaver and overcharge on the blades.
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Overall 2
2.0

Painfully poor customer service

Nevermark, Amazon
24 July 2012
  • Summary: We got the Nespresso Citiz before a trip then ordered pods from their Club Nespresso website which stated free two day shipping. First, they put a hold on our order. It took three customer support people on the phone to figure out this was because they wanted copies of my drivers license to fulfill...
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Overall 2
2.0

Great for a year, but no longer

N. Thomas, Amazon
19 February 2012
  • Summary: My husband and I purchased this machine and absolutely loved it. It made great espresso, was easy to operate, looked nice and never gave us a problem. Unfortunately, just after the one-year mark the machine started to leak. Not long after, we noticed the coffee getting weaker and weaker.
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