Reviews and Problems with Nespresso Citiz&milk D120
Showing 1-8 of 8
Milk Frother - Should have listened to the reviews
Suzanne Foster, Amazon
20 October 2014
Summary: Guess what? After all the reviews I've read on these products and the milk frother/steamers going out, I still took a chance. Unpacked my item, excited to use it and the milk frother would only turn on for about 20 seconds, not heating or frothing the milk.
Great coffee - stopped working in a month! But customer service 5*
Mike F, Amazon
20 October 2014
Summary: I bought my Nespresso machine after visiting Europe this summer and staying with a friend who had one and also in a hotel where they had one in the room. It really does make pretty good coffee and if you like good coffee this is a good, easy to use machine with a good range of coffees.
Summary: We got the machine in June, and was happy with it at first. The shape was beautiful and coffee was brilliant. But within 1 week the milk frother broke down! We thought it was our fault that maybe water got into the bottom of the milk frother.
Summary: Use to make great coffee and steamed milk until the frother stopped working. Called Nespresso and was told they would send me a free replacement.. I did not get anything so I called back and the agent said their is nothing related to my prior call and as such she said I have to pay for it..
Do you realize that you are LOCKED IN using their cups?
M. Adler, Amazon
29 October 2012
Summary: I cannot believe people buy these machines. They should give them away. Once you buy it, you are locked in. You HAVE TO buy their coffee containers. You have no choice. This applies to all these machines, no matter who makes them. Give them a shaver and overcharge on the blades.
Summary: We got the Nespresso Citiz before a trip then ordered pods from their Club Nespresso website which stated free two day shipping. First, they put a hold on our order. It took three customer support people on the phone to figure out this was because they wanted copies of my drivers license to fulfill...
Summary: My husband and I purchased this machine and absolutely loved it. It made great espresso, was easy to operate, looked nice and never gave us a problem. Unfortunately, just after the one-year mark the machine started to leak. Not long after, we noticed the coffee getting weaker and weaker.