Summary: I have had my machine for a year and a half and use it almost every day. It is still working perfectly and is so easy to use. The milk frother is easy to clean and use. I was initially concerned about only being able to purchase Nespresso coffee and only online, but the quality is so good and the ordering/shipping process so easy that I still love my machine and have not grown tired of the coffee.
Summary: The best cup of coffee you'll ever have. Great company to work with, large variety of coffee capsules to choose from, easy and fun to use. The frother/heater gives a great rich tasting cup with skim milk. I can't imagine there will every be another product you will use for making your morning cup of coffee once you use Nespresso.
Summary: I deliberately waited a year to write this review to make sure it would hold up. Its been 15 months and this works like the day it arrived. I did have one problem right after it arrived with the milk frother (it wasn't frothing) but I contacted Nespresso customer service and they sent out a whole new frother unit immediately and it has worked perfectly since. I love the ease of this machine, the espresso/lungo is great and the froth and foam is great and super thick.
Summary: I first had a cup at a studio I was working at. I was amazed that this little machine made such great espresso and cappuccino. I was hooked and bought a machine for home use. Now I'm seeing them in a lot of other studios I work. They are well made. Mine is working great after a year of abuse (daily cups).
Summary: I purchased this as a used item and found that it was actually new--a great buy for $100 off the $299 regular retail price. The box had apparently been opened, but the trial capsules were still in the box. I am a coffee geek and also own another superautomatic machine. I purchased this one as a travel machine for trips to see the grandkids, since it is compact, and for its frother.
Summary: Received it as a wedding gift. Husband and I drink a lot of coffee. We usually pay anywhere from $3-5 for coffee from coffee shops. With this machine alone, in the past 9 months it has paid for itself. Pros: So very easy to use. Clean up is also easy. Machine can self-clean after each espresso is made with a single push. End product tastes great!!! Espresso is hot but not burn your mouth hot.
Summary: I really wanted to like this machine but unfortunately the espresso was very weak. To make a cappuccino similar in strength to what I am used to at Grey Dog Coffee in the Village I would need to use three pods and spend close to two dollars per go. If you like a strong cup of capp this is NOT the machine to buy. Included frother worked well however.