Excerpt: We have had this unit for just over 2 years and are a little disappointed. (previously had a jura for 8 years with little to no problems). As others mentioned in previous reviews there is a lot of upkeep with this machine, however that is not our area of disappointment. After 2 years of use- we run into an issue of an error stating "empty the drip tray" however there is nothing to be emptied.
Excerpt: We are in love with this coffee maker! You just can't beat the quality of the brew! Like a good friend, however, you need to pay attention to it and listen (read!) what it says! There is a slight learning curve, but the end product is every bit as wonderful as their more expensive machines!
Excerpt: I like the fact that coffee is always fresh since it makes one cup at a time. What drives me crazy and will drive you - if you buy it - is the user interface. It feels hacked together. It will make you a servant of the machine rather than vice-versa. For example, the machine requires both cleaning and descaling. For descaling, it warns you when the descaling time is approaching so you have a few days to find time to do it.
Excerpt: Purchased the Miele 5000 over The Jura Ena 9 based on product manufacturing, look and solid feel of machine. Miele representative came to our home to install, demonstrate and answer questions regarding the product. The machine is easy to use, clean and adjust features at your fingertips. Would highly recommend this Miele machine. Service from both Williams Sonoma and Miele at a very high level.
Summary: Een paar dagen in bezit na eerst een aantal jaren een saeco giro orange te hebben gehad. Onze keuze was of een jura of een miele. Het is de miele geworden aangezien er toch wel veel kwaliteitsklachten zijn betreffende de jura (familie). Het apparaat voelt degelijk aan, smaak van de koffie is uitstekend, zeer veel mogelijkheden, duidelijke gebruiksaanwijzing, melk opschuimen werkt prima en schoonmaken van het apparaat is zeer eenvoudig.