Excerpt: We have had this unit for just over 2 years and are a little disappointed. (previously had a jura for 8 years with little to no problems). As others mentioned in previous reviews there is a lot of upkeep with this machine, however that is not our area of disappointment.
Excerpt: We are in love with this coffee maker! You just can't beat the quality of the brew! Like a good friend, however, you need to pay attention to it and listen (read!) what it says! There is a slight learning curve, but the end product is every bit as wonderful as their more expensive machines!
Excerpt: I like the fact that coffee is always fresh since it makes one cup at a time. What drives me crazy and will drive you - if you buy it - is the user interface. It feels hacked together. It will make you a servant of the machine rather than vice-versa.
Excerpt: Purchased the Miele 5000 over The Jura Ena 9 based on product manufacturing, look and solid feel of machine. Miele representative came to our home to install, demonstrate and answer questions regarding the product. The machine is easy to use, clean and adjust features at your fingertips.