Summary: Not easily serviceable and broke a year after I got it. Had it repaired and it's barely hung in there for another two years. Not horrible for the price, but not a permanent solution for your automatic cappuccinos. Still saved money over going to Starbucks.
Summary: After just a few months we sent the machine in to Krups because the steamer stopped working. They fixed it after several weeks, but sent the machine back without most of its accessories (like the necessary water container) and also damaged. They then promised to replace the unit with a new unit.
Summary: Same issues as everyone else. Error Code 6 several times. I would never buy another Krups machine after this. We have sent our machine in twice for servicing in three years! Now, it is broke again. No worth the hassle.
Summary: Well, our Krups XP7260 just broke today, 13 months after purchase, in what appears to be the classic way - clogged up and leaking. When I called the customer service center, the rep immediately asked me if I used dark roast beans. I said yes.
Summary: I had a Krups Palantino automatic espresso machine and it lasted about 10 years with one minor repair. So when it finally gave up the ghost I looked for another Krups to replace it. Unfortunately I choose the XP7620.
Summary: I have had several superautomatic machines in my life: One Saeco, One Jura and the Krups. The Krups is not even in the same league as the other two. I bought two of these from William Sonoma at a good price. Since they don't have a bypass doser, I used one for Regular and the other for Decaf.
Summary: If you are looking for troubles buy this coffee machine. It brokes, brokes and brokes... Absolutely not reliable. It look nice and it's not big but it,s a real lemon. Ours broke four times in a year. We made 4 coffes per week with it only on weekend.
Summary: I question this companies ability to engineer this machine. We have had to return ours seven (7) times for service. Twice we recieved back machines that didn't work at all - so I also question their quality control in their service/warrany area.
Summary: I'm reliving my nightmare reading all the other poor reviews preceding my own. 1. We've owned it for 21 months and it's been in a state of disrepair since month 10. 2. It continually clogs up and leaks water and coffee ground all over the table. 3.