Summary: I purchased an earlier model of this expresso machine. It did not steam the milk, so had to send it for repair less than one month from purchase. It was returned with instructions to run some mineral water through it. It still did not work. I sent it back to Krups, and it was returned with steam function working. After about 2 years, the machine started leaking water from the bottom. I mean a lot of water, and not just a few drops.
Summary: I bought a 7230 (indistinguishable from this one) 4 years ago after about 10 years of buying Saeco automatics and having them fail in the first year or two with no nearby service center I could find at the time. The Krups lasted until 3 months ago when the on/off button partly broke and (separately) it began leaking water on the counter. It was repaired by a nearby service center (NY metro area) for $280 and seems to be as good as new.
Summary: I loved this espresso machine, but after 13 months, has a 1 warranty, the power switch broke. I had this fixed. At 20 months the unit started leaking water and this is not fixable. I talked to a espresso machine service company about a repair, they said they do not service Krups machines, they are disposable and cannot usually be repaired.
Summary: For a really expensive espresso machine, this item did not give me the coffee pleasure i had hoped for. I returned the machine three times, every time for a different error code and reason, and the last time it was returned to me completely filthy with water still leaking. I am now seeing how they can refund me. I am really disappointed.
Summary: Bought this unit a a year and a half ago and used it sparingly (5-6 cups a week typically), however after about 6 months the machine sprung a tiny leak, unnoticeable at first, at least until the amount of coffee in the cup began to drop after each use, until I spotted a water patch on the counter. Sent it back for servicing (luckily under warranty) and got it back a couple of months later, seemingly fixed.
Summary: I am an avid coffee drinker and was very happy to receive this machine for Christmas almost two years ago. For the first year things went well and I didn't have any problems from my machine, but then right at the one year mark things started going wrong. I don't even remember what the first problem was but I called the service center and they had me send it to them. About three weeks later it came back and worked fine.
Summary: I have seen some You Tube videos out about this machine leaking, however I have two of these (one in both my summer & winter homes) and I absolutely LOVE IT! The coffee/expresso/latte/cappuccinos are excellent... And I've tried them all. Be sure to use non-oily beans as the grinder will not work properly otherwise. You can soak your oily beans in paper towels overnight however the end result might still be weaker.
Summary: Have had this machine over two years with no problems. So far over 1700 coffees made, two cleaning cycles, still very happy, even got the newer version for my parents at their 50th wedding anniversary. Coffee and espresso great but very bean dependent. Personally enjoy the ikea beans, but also use lavazza red, tchibo, Starbucks, peete's, raw and others. Have heard some have problems with the ERR-6 though, possibly due to oily beans.