Summary: I have been using this machine for over a year now, and I am quite happy with it. However, I do not disagree with many of the negative reviews, it has many flaws. First the good points. So far it works as the first day (after a year). It makes really good espresso, decent crema, nice flavour, frother is O.K. In a nutshell, it works. Now the bad points.
Summary: I bought this machine 13 months ago on a recommendation from a local restaurant supply company. Here are my comments: 1. Makes a decent cup. 2. Froth first, brew second. It takes forever for the pump to prime after which, the brew will be cold. 2. The automatic frother is useless. 3. The wand is weak!! Blows bubbles. Takes forever. 4. The machine is plastic. All plastic. It stinks of plastic for the first month. It feels cheap because it is cheap. 5.
Summary: I've owned this product for about a year now, it was a present from my brother so I did not have any input on the decision of which espresso maker to call my own. Based on all the negative reviews, I'm counting the days before this one keels over! However, so far it's been a good little machine. I use it every day so have probably pulled ~300 shots by now without any problems.
Summary: Followed every instruction explicitly - machine just makes a ton of noise - water never leaves the tank. Read the trouble shooting, double-checked the tank seating, etc. Had a friend who is a professional chef come over. She owns the same machine. She could never make it work. Makes a tons of noise, water never comes out of the tank. Apparently only about 50% of those made actually work.
Needs occasional desacaling but otherwise a good machine
D. Murphy, Amazon
20 April 2010
Summary: These reviews are all over the board, and obviously some people either bought malfunctioning machines or are operating them wrong (though I suspect it's the former). As for me, I've had mine for more than two years and it's been a mostly pleasant experience. I did just encounter the problem others have spoken of wherein no water seems to get through the pump to make the espresso, but just pours into the tray underneath.
Summary: This machine worked fine for the first week. After that however, it has been spotty at best. The frother does not work at all. It does not heat the milk properly and makes minimal froth. Even making a cup of espresso has become a crap-shoot. The pre-programmed amounts (single, double shots)give different amounts of water each time and more times than not, I've had to push the button several times to make one cup of espresso.
Summary: Although the unit still works, it frequently stops operation while attempting to heat up and build pressure. This has occured severl times while using the hot water function and less frequently while using the espresso function. After following the troubleshooting guide, the problem still occurs. It seems tempermental in its quick operation, as some days it immediately lights up without a hitch and some days it takes several tries.
Summary: This machine is worthless. It did not work from the time I purchased it. Unfortunately, it was a birthday present and my husband was away for the summer. It remained untouched and unpacked for several months. Then he tried to get it to work and it does not, not even from day one. After that my husband had to travel to Florida for a period of time to care for his ailing father.
Summary: The machine worked fantastically the first three weeks - excellent crema, aroma, etc. Then something happened and the water from the tank started going directly into the drawer below the machine, instead of through the right place. So, I have had to press the double espresso button 5 times to make a half-way full mug; and, ha, meanwhile I've had to make sure I keep pouring the drawer out every time, so that it doesn't overflow. I am so disappointed.