Summary: I have always wanted one of these machines. I am the type of person who will get up early enough to leave the house with at least 1/2 hour to stand in line in front of my favorite coffee shop, (we all know the one,) and get my early morning latte.
Summary: This is a great unit that makes real, honest espresso. As far as I can see, the people who DON'T like it are either A) hardcore coffee snobs who want professional performance from a consumer product or B) people who got a lemon. I bought mine used on the cheap and have had no problems with it.
Summary: I just bought this machine on sale and when running it through its initial cleaning cycles it leaked water everywhere!. I checked and double checked the drain catcher and it is installed properly. Anyone else have this problem, and how did you fix it?
Summary: I've been through TWO Krups Expresso Machines. The first I paid full price for at Bed, Bath & Beyond for around $150.00. It lasted less than a year before the steamer stopped steaming. We replaced it with a factory refurbished model for half the price.
Summary: What a disappointment. One time the water will come streaming forth so fast the espresso is too diluted; the next time, after trying to pack down the coffee only so slighty so as to cut the pace, not a drop will come out. Tried different coffee grinds--some more, some less coarse. Same result.
Summary: We've had this machine for about 18 months, and it hasn't been all bad. *Fairly easy to use, though time consuming (10-15 minutes for 2 cups). Microwaving the milk prior to steaming helped cut down the time.
Summary: This machine has ended up a disappointment. The steam wand only worked for a short time. Now only drops of water and very little steam are produced. I have tried multiple scale removal methods but none have worked. I have had mine for short of a year.
Summary: Arrived with a dent in overflow grill. Tried to use the Expresso function, it would not work. Called the distributor ("Z")and got around for two weeks. Finally got email to return unit within a couple of days prior to end of thirty days period. Forced to use UPS Express at a hundred dollars plus.
Summary: This is the worst espresso maker we have ever owned. After 20 years of good and faithful service by other Krups machines, we thought we could trust Krups to produce a reliable replacement. What a mistake.