Summary: My siblings bought this machine for my husband and I for our 10 yr. wedding anniversary. It worked for about 1 year, and then began giving us fits of various sorts. When simply making coffee, the water runs out of the overflow reservoir--and not just a little bit of water. We had to begin placing 2-3 towels around the bottom of the machine and/or on the floor anytime we hit the start button, otherwise we would return to a pool of water on the counter, which eventuatlly...
Summary: This was my first pricey coffee/espresso machine, so I considered a splurge back then at 300 bucks! I bought it a Crate and Barrel, enjoyed making espresso every now and then (I work from home and don't want to drive to Starbucks) and using the milk frother. I got the most use out of the regular coffee machine side.
Summary: No matter how many times the espresso shot amount is programmed, it produces the wrong amount at least half of the time. Usually, it's on the high side. I've contacted Krups and they have absolutely terrible product support. I thought maybe I just had a lemon but I've returned my XP2070 to Williams Sonoma twice and I've finally decided that they all do this. If you want espresso, get another machine.
Please, Please avoid this product. Horrible support
22 July 2008
Summary: I purchased this product new and from the start I've had little issues. The espresso side of the machine has worked well for the first few weeks so far, but the coffee side is another story. The coffee carafe is too short to open the drip-stop valve that stops the flow of coffee so you can pour a cup while coffee is still brewing. This results in the coffee basket overflowing everywhere unless I physically hold the carafe up against the basket to open the flow valve.
Good if you are looking for a disposable coffee maker
Nan Z, Amazon
26 May 2008
Summary: I found that, when this item worked, it worked well--nice crema and good milk frothing on the espresso side, and pretty good coffee on the coffee side. The problem was that it broke after five months of use. The main issue was that the water on the espresso maker side began coming out the bottom of the unit, but I also found the steamer to occasionally shoot off as well.
Summary: We received a Krups coffee maker over 15 years ago as a wedding gift, and it was very reliable. So much so, that when I decided to get a combination coffee/espresso maker, I just went straight to this machine, relying on the name brand. I have worked at two coffee bars, and am quite adept at making espresso and steaming nice frothy milk. Nonetheless, this machine rarely turned out what I consider excellent lattes.
Loved my machine - why'd it stop working today after only 9 months?
A. Walton, Amazon
26 April 2008
Summary: My husband and I registered for this at Crate & Barrel and have been thrilled with it for 9 months now. I did immediately notice, however, that the carafe is made from very thin glass and was always scared I would break it. Other than that, the only problem I had with it was when pouring a cup of coffee, 9 times out of 10 it would leak over the sides and onto the counter if you didn't pour very slowly and sometimes even that didn't help.
Summary: I must echo the comments in previous reviews. This is a fine machine at first -- does the job and does it well -- but the instructions were very complicated, the pot is poorly designed & you end up pouring just as much coffee on the counter as you do in your cup, and after 4 months of use, mine just stopped working.
Summary: I must echo all the other negative reviews this machine has recieved.The drip part worked well as most Krups drip makers do, but the espresso maker which is supposed to be the exciting part was a night mare. To put it bluntly it never worked, it would quit midcycle and blink, this behavior was described in another review of another Krups machine so it wasnot a fluke. The supposed great frothing attachmnet flew off twice while steaming, splattering milk everywhere.
Summary: I have used this maker for 5 months daily--primarily for the espresso feature. The espresso tastes terrific, however the maker has many problems. Such as, the steam nozzle "blows" off and can cause a burn to your hand. In terms if the coffee maker, the coffee pot lid does not stay on properly and is poorly designed and you will poor hot coffee on your hand or table top while tipping the pot.