Summary: I have now purchased two of these KM7000 machines. In both cases they performed very well initially, then shortly after the warranty expired, some kind of thermal fuse blew, rendering the unit inoperative. The first time this happened was at about 17 months (that is, 5 months after the one-year warranty).
Like others' reviews, unit died after 18 months. So did it's replacement. Don't Buy!
30 November 2012
Summary: The coffee maker is seriously cheap quality. The unit decided after 18 months to stop heating and pouring the water through to make coffee. Sure Krups will repair it ~ but I have to pay the shipping and I have to go without a coffee maker for about a month to get it fixed. Besides the unit just outright dying, the filter baskets that Krups uses are CHEAP.
Summary: When it works properly, which unfortunately is a rare event, it makes great coffee. The first unit we purchased had issues with the grinder. It did not grind the right amount of coffee for the number of cups selected. We returned that and were sent a new one. That one worked great for awhile. But then the instrument panel went dead. It's an electronic display, so you could not see any of the settings (like # cups, brew strength, etc.).
Summary: There was a wbsite that linked to a way to fix the item. It was basically some engineer who spent a few months cobbling something together in a way no normal customer could.
Pros: When it worked: It had many settings to choose from aroma, grind size, cup amount, strength, or when to brew. The conical burr was fantastic and the coffee was easy to get to a level the drinker would like. It was easy to operate.
Cons: Too much plastic. The lid on the carafe broke just buy lifting it to dump out excess coffee. The spoke caught and the weight snapped it. Its garbage. The main reason to not buy this: The heating element goes on these units just AFTER the warranty is up. If you google this product, you will see that many people have had the element go at 13+ months on a 12 month warranty. Most also complain that the company's customer service is...far from helpful or understanding. Pre...
Summary: I received this at the end of August/beginning of September 2009. It stopped brewing all of a sudden in the middle of October 2009. I wish I had seen that so many others have experienced the same problem. As it is too difficult to return this to the service center, and because I am not convinced I will not be sent another defective machine, it will end up in the trash after I buy another coffee maker. Too bad. I was a loyal Krups customer until now.
Summary: The krups coffee maker with burr grinder performed perfectly for one month. The coffee maker made a perfect pot of coffee. It was easy to use and I loved it. One morning the coffee ground and the water did not go throught the pot. I hope this was not normal for this machine. I loved it.
Summary: This is my second Grind and Brew, the first lasted about 18 months until the heating element stopped working. Both my wife and I really liked it, and even though we though 18 months was a pretty short life span for a $150 coffee maker, we decided to purchase another. The second unit has a major issue with grinding enough beans. The grinding cycle length is set by selecting number of cups and strength.