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Krups KM 7000
5.7 out of 10

Krups KM 7000

Krups has mastered the pieces to make a perfect cup of coffee to Read more

Great Deal: $179.99

Reviews and Problems with Krups KM 7000

Showing 1-10 of 18
Overall 2
2.0

5 stars initially, but eventually fails

West Coast D, Amazon
10 June 2014
  • Summary: I have now purchased two of these KM7000 machines. In both cases they performed very well initially, then shortly after the warranty expired, some kind of thermal fuse blew, rendering the unit inoperative.
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Overall 2
2.0

Like others' reviews, unit died after 18 months. So did it's replacement. Don't Buy!

SPATL, Amazon
30 November 2012
  • Summary: The coffee maker is seriously cheap quality. The unit decided after 18 months to stop heating and pouring the water through to make coffee. Sure Krups will repair it ~ but I have to pay the shipping and I have to go without a coffee maker for about a month to get it fixed.
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Overall 2
2.0

Broke 3 times - Not reliable!

Karyn "Busy Mom", Amazon
21 August 2010
  • Summary: When it works properly, which unfortunately is a rare event, it makes great coffee. The first unit we purchased had issues with the grinder. It did not grind the right amount of coffee for the number of cups selected. We returned that and were sent a new one. That one worked great for awhile.
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Overall 2
2.0

Do Not Buy This

Jonathan F., Newegg
22 July 2010
  • Summary: There was a wbsite that linked to a way to fix the item. It was basically some engineer who spent a few months cobbling something together in a way no normal customer could.
  • Pros: When it worked: It had many settings to choose from aroma, grind size, cup amount, strength, or when to brew. The conical burr was fantastic and the coffee was easy to get to a level the drinker would like. It was easy to operate.
  • Cons: Too much plastic. The lid on the carafe broke just buy lifting it to dump out excess coffee. The spoke caught and the weight snapped it. Its garbage. The main reason to not buy this: The heating element goes on these units just AFTER the warranty is up. If you google this product, you will see th...
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Overall 2
2.0

Quit working after a year and a half of use

Darrin Jones, Amazon
28 November 2009
  • Summary: After a year and a half of use, the coffee maker quit working. It will still grind coffee, but it does not cycle water through or heat. I have never owned a product made by Krups before, so I'm considering another brand. I assume that a coffee maker should last a bit longer than a year.
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Overall 2
2.0
Value for money 6
6.0
Durability 2
2.0
Looks 8
8.0
Workmanship 2
2.0

Defective Product

Overstock
2 November 2009
  • Summary: I received this at the end of August/beginning of September 2009. It stopped brewing all of a sudden in the middle of October 2009. I wish I had seen that so many others have experienced the same problem.
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Overall 2
2.0
Value for money 8
8.0
Durability 2
2.0
Looks 8
8.0
Workmanship 8
8.0

Krups coffee maker

Overstock
19 October 2009
  • Summary: The krups coffee maker with burr grinder performed perfectly for one month. The coffee maker made a perfect pot of coffee. It was easy to use and I loved it. One morning the coffee ground and the water did not go throught the pot. I hope this was not normal for this machine. I loved it.
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Overall 2
2.0

Horrible Customer Service

Colin P. Westcott, Amazon
13 May 2009
  • Summary: This is my second Grind and Brew, the first lasted about 18 months until the heating element stopped working. Both my wife and I really liked it, and even though we though 18 months was a pretty short life span for a $150 coffee maker, we decided to purchase another.
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Overall 2
2.0
Value for money 2
2.0
Durability 2
2.0
Looks 8
8.0
Workmanship 2
2.0

KM7000 Broke My Heart

Overstock
2 April 2009
  • Summary: I loved this coffee machine hard for three months, then it up and died. The grider just stopped grinding. Do some research before you buy or at least take good care of your warranty information becuase it seems like this is par for the course with this machine.
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Overall 2
2.0

Don't buy this coffee maker - it is poorly designed junk

B. G. Dickstein, Amazon
7 November 2008
  • Summary: I purchased a Krups KM7000 coffe maker and within the first 3 months the heater went out. It took an additional 3 month to get Krups to replace it as it couldn't be repaired. The new coffee maker they sent was difective as the clock didn't work.
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