Summary: Disappointed this product was not as described. It did not come in a manufactures original retail box, but looked like a refurbished product from manufacturer. It did not come with the k cup items that are showen on the box, instead it had all tea and none of the coffee items. I have purchased several of these same keurig machines and none of them have come packaged like this. If the seller is selling used items they should say so.
Summary: I wanted to share the semi-fix I found for the dreaded PRIME error that so many have encountered. Like many, I was on my second brewer after having the "PRIME" error constantly! The second machine was now malfunctioning so I went in search of ANY tips. The cleaning etc is NOT the issue with "Prime" errors as they occur with brewers only days old.
Love it when it works, died in 9 months (water everywhere)
15 June 2014
Summary: I didn't have the usual failure of the air-pump motor rusting out - instead, one morning I hit brew and heard the usual buzzing of the water pump... and then shortly noticed water pouring out on to the counter, and the tank draining (didn't stop until I hit the power switch.) Turns out if the water isn't making it to the heater tank, it doesn't bother to turn off the pump, ever...
Summary: This coffee brewing system is wonderful. However, I wanted to make sure that people make the right choice as to where to purchase it from. The product arrived, packaged only in the product box with an address sticker stuck on. The box was crunched on all four corners, and on the top. The inside styrofoam packaging was broken in several places, and even the user manual was bent and crinkled.
NOT WORTH THE MONEY- MALFUNCTIONED WITHIN A FEW MONTHS
Frank McMullin, Amazon
8 May 2014
Summary: Terrible. This machine broke only after a few months. The machine will only brew 3 oz at a time no matter which cup size is selected. Temperature is also not accurate. Still need to warm liquid in microwave regardless if you have set to the highest temp. Would not recommend this product.
Summary: Very bad taste and smell from the start, like burned plastic. Researched the problem to discover it was very common. Did all the tricks with cleaning and such to no avail. For what this machine costs, you shouldn't have to jump through hoops to make it work.
Summary: Have owned this machine less than 4 months and it has completely stopped working. All of a sudden nothing appears on the screen. Tried unplugging and replugging it in, still nothing. It's even plugged into a good surge protector so I can't imagine it was damaged by a surge. Piece of junk perhaps? And of course Amazon is saying it's too late to submit a return. Just great.
Summary: PRODUCT SUCKS I ordered the first k75 and it was great till a month later when it quit working and sent it back for a replacement. All was good with the second one for about 30 days and it also quit working. So thinking the 3rd time is the charm i sent the 2nd one back for a 3rd one which worked fine for about 6 months and it quit working.