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Jura J9
7.1 out of 10

Jura J9

Great Deal: $2,999.00

Reviews and Problems with Jura J9

Showing 1-10 of 92
Overall 10
10

Truly one touch but also adjustable for personal tastes. Lots of automatic flushing! Daily maintenance is minimal!

Islamophobe, Amazon
19 May 2015
  • Summary: Makes great latte, espresso, coffee and more right out of the box. If you are a coffee aficionado, the machine allows most drink parameters to be adjusted to your tastes. However, if you are of less than average intelligence, don't enter the "expert" mode.
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Overall 4
4.0

Only One Thermal Block, Not Two

Bohemian Bon Vivant "Bohemian Bon Vivant", Amazon
16 May 2015
  • Summary: I was thinking of replacing my Jura S9 with this model but then I read the reviews here about the temperature issue and not getting specialty drinks hot enough. No wonder. There's only one thermal block in this machine, not two like in my Jura S9.
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Overall 2
2.0

Great when it works

Janice Abrams, Amazon
6 May 2015
  • Summary: This is our second broken Jura machine within the last 2 years. We are 2 people who use the machine daily, buy only the best beans, read & follow all Jura use directions and clean the machine regularly. I would think twice about rebuying this machine.
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Overall 4
4.0

Impressa J9 is as disappointing as Jura's customer service

mj, Amazon
1 May 2015
  • Summary: I don't know how Jura stays in business. The customer service is terrible, and now I realize that their products, tho expensive, do not last long. We had a Jura Impressa J5 which we had to send in for service after 3.5 years because it would no longer make hot water.
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Overall 2
2.0

Makes great coffee when it works but too easy to break ...

Armandolo "armandolo", Amazon
3 April 2015
  • Summary: Makes great coffee when it works but too easy to break down. Mine worked for about a year. Then I had to send it back because of a "press rinse / system filling error". They fixed it. 4 months later, same thing... Repair $240. Customer service rep on the phone tells me the beans I use are oily...
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Overall 4
4.0

Horrible

Rita, Amazon
15 March 2015
  • Summary: Ok where do I start. I was super exited when I purched the machine. Put coffee, milk, water pressed the capuchino button and the error " non enough coffee" comes up. Called customer service ( which is horrible) they said to use a vacuum cleaner to remove the coffee and try again. Really?
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Overall 6
6.0

Programmable Temperature = Single (low) Temperature

Jim Moskal, Amazon
20 February 2015
  • Summary: I recently purchased a Jura Impressa J9 machine. In checking out the various features I found that the programmable temperature settings (Normal & High) produced the same temperature at ~175 *F (per manual, temp should range from 176-205*F).
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Overall 2
2.0

Problems!

Trevor Beecroft, Amazon
22 October 2014
  • Summary: Makes great coffee, but we are about to return our second (!!!) J9. I have to say, for $3500 I think these things are utter ripoffs. The first took two days to start leaking. The second can't seem to recognize when you have placed ground coffee (in our case decaf espresso) in the secondary hatch.
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Overall 10
10

I've had my J9 for two years and loved it. It saves me at least $10 per ...

mckdc, Amazon
23 September 2014
  • Summary: Never written a review before but feel compelled given my opposite experience with Jura customer service. I've had my J9 for two years and loved it. It saves me at least $10 per day of take away cappuccinos, producing one that is superior to most (bar those from the exceptional coffee bar).
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Overall 6
6.0

Not as easy to operate as I thought it would be

Elizabeth, Amazon
5 September 2014
  • Summary: Not as easy to operate as I thought it would be. Makes subpar specialty drinks, but good coffee. Have to buy extra attachments to make good lattes. Would not buy again.
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