Makes great coffee when it works but too easy to break ...
Armandolo "armandolo", Amazon
3 April 2015
Summary: Makes great coffee when it works but too easy to break down. Mine worked for about a year. Then I had to send it back because of a "press rinse / system filling error". They fixed it. 4 months later, same thing... Repair $240. Customer service rep on the phone tells me the beans I use are oily...
Summary: Ok where do I start. I was super exited when I purched the machine. Put coffee, milk, water pressed the capuchino button and the error " non enough coffee" comes up. Called customer service ( which is horrible) they said to use a vacuum cleaner to remove the coffee and try again. Really?
Programmable Temperature = Single (low) Temperature
Jim Moskal, Amazon
20 February 2015
Summary: I recently purchased a Jura Impressa J9 machine. In checking out the various features I found that the programmable temperature settings (Normal & High) produced the same temperature at ~175 *F (per manual, temp should range from 176-205*F).
Summary: Makes great coffee, but we are about to return our second (!!!) J9. I have to say, for $3500 I think these things are utter ripoffs. The first took two days to start leaking. The second can't seem to recognize when you have placed ground coffee (in our case decaf espresso) in the secondary hatch.
I've had my J9 for two years and loved it. It saves me at least $10 per ...
23 September 2014
Summary: Never written a review before but feel compelled given my opposite experience with Jura customer service. I've had my J9 for two years and loved it. It saves me at least $10 per day of take away cappuccinos, producing one that is superior to most (bar those from the exceptional coffee bar).
Summary: As a coffee and coffee machine addict, members of my vast collection of coffeemakers go in and out of rotation. From a $2 Vietnamese Phin to this $3,000 Jura, I love them all because each one can tweak something different out of the bean. I can't say that any one machine is 'best', each is unique.
Summary: Have used a SAECO machine for the last ten years.Finally "blew up" and I needed a replacement. Have known the Jura machines for a long time but because of the price never considered purchasing one. Finally had the courage to purchase the Jura J9 and have absolutely no regrets.
Easy to use, but does not work with almond or soy milk
11 April 2014
Summary: Out of the box, this machine was great, is beautiful and made a good cappuccino with skim milk. However, once I tried my normal almond milk, my experience went downhill. The almond milk was only luke-warm, and the highest temperature I could get it to was 110 degrees (150-160 degrees is the normal...
Very, very bad experience with the quality of their very high priced machines!
Linda D, Amazon
23 March 2014
Summary: If I could choose no stars, I would. And I have a lot of experience with this companies machines. I actually haven't written a review before because Ive got so much going on with three businesses it frustrates be to be in a position with such a high ticket item that if I do write a review, it will...