Summary: We had an older version of this machine for 8 years and love it. The Z5 is not as nice or does it work as well. The central spout does not adjust,so you can only make small cups of coffee. Within the first year we have had to send the machine in twice for repairs.
Summary: For a great cup of coffee, the Z5 cannot be beat. However, its reliability is suspect. I am about to return my unit to be repaired for the 3rd time in as many years. Worse, their process is cumbersome and time consuming. Amazing what I will tolerate for a great cup of coffee!