Reviews and Problems with Jura Impressa S9 One Touch Coffee Center
Showing 1-10 of 20
4 August 2015
Summary: I immediately fell in love with this machine! We used to buy a certain brand of coffee to satisfy our tastes, but now it doesn't matter what brand we use; they all taste perfect. As long as you follow the maitanence commands on display, it will last forever.
Pros: each cup of coffee is made according to your taste any coffee brand you use tastes great
Cons: you have to change water filters occasionally no milk container for this model
Summary: Good News: The machines makes excellent exlresso drinks. BAD NEWS: There was an electrical/motherboard issue after only two weeks of usage. Jura said the body of the machine needed to be completely replaced.
Pros: excellent espresso drinks!
Cons: 100% unreliable and in no way built to last. needs extensive daily cleaning and maintenance.
Summary: I've had 2 Saeco's before this. My last was a Saeco Intuita, which died after about a year. (Costco gave me a full refund.) I invested 2-3 times more to get this Jura. It's in a different league. It takes a bit of time to get it set up and running (< 1 hr.
Pros: professional level espresso beverages truly "one-touch" cappuccino and latte beverages solid good looking machine price in line with other quality automatics
Summary: We are Starbucks fans and live 45 minutes from the nearest store, so we bought a S9 with the hope of brewing our favorite latte, espresso and Americano drinks. LOVE IT! Yes we have had experiences with going to the book to check for issues and we have called and returned to Jura one time, but all in...
Pros: fabulous coffee - we use starbucks italian roast machine tells you when to clean and empty saves money over long run always had good customer support
Cons: yes - have to maintain & clean but should with any doesn't mix you drink and hand it to you instr. could be better but customer service good
Summary: I've enjoyed my Jura S7, but like many other reviewers, it has broken down after a year of minimal daily use. It gives messages to "fill system" every time, it only outputs a few drops of espresso now, and the maintenance button doesn't work reliably like it used to. Back to Costco it goes.
Summary: This is our fifth Jura in 19 years. This one lasted 68 days before displaying Error #6, less 300 cups total. It's being replaced by Jura, but we'll be without for over a week; best case. Plus all the shipping nuisance.
Pros: fantastic when working makes great coffee
Cons: these fail regularly service will cost loss of use for a week or two out of warranty service will add up very quickly plan to buy two to always have a working one
Summary: Our small office purchased one of these almost 2 years ago. We make about 10 espressos or less per day, use med-roast beans and follow all manufacture's directions. It lasted about 1 year! We returned it to COSTCO and bought another thinking we just got a bad one. Nope!
Summary: This $1600 espresso machine from Jura failed to work in the 3rd week we had it. To be fair, I liked this machine better than the 3 we have had from Saeco. Everything fit together better, cleaning was easier and faster. We were only making 2 shots of espresso a day and it failed in less than a month.
Pros: good fit and finish good espresso less cleaning hassle than saeco machines
Summary: I've had this one for a few years and it looks like it's now time to return. Its starts acting up and gives strange messages, like for instance it's asking to empty which I do and right after as soon as I put it back it keeps asking to do the same.
Summary: I went to a friends house who had an older JURA S9. His coffee cup counter had almost 49k cups of coffee on it! I purchased this Jura five or so months ago. We’ve been through four other POD machines. Got tired of either the limited availability of coffee or the cost of the PODs.
Pros: awesome cups of coffee w/ just one button! customize everything - taste temp h2o volume 2nd pre-ground coffee shoot for easy decaf easy to setup use and maintain