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6.7 out of 10

Jura Impressa S9 One Touch Coffee Center

The Jura Capresso Impressa S9 One Touch Coffee Center is like ha Read more

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Reviews and Problems with Jura Impressa S9 One Touch Coffee Center

Showing 1-10 of 11
Overall 10

Very good product

mrcoffee1234, Costco
15 May 2014
  • Summary: had s7 model for 4 years the total saving when compared with buying coffee from store (1 purchase per day), starbucks etc was around $5K. When I started using this machine the regular coffee at work or from vending machines are unbearable. Now I have s9 and it has this function of one touch, which allows you to make milk (froth)and coffee without moving cup. It has all I need.
  • Pros: one touch function
  • Cons: mainteneance
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Overall 10


dagrants, Costco
20 April 2014
  • Summary: I gave this machine to my husband last Christmas. It has been a great performer. Expect to follow the owners manual as it needs maintenance. Buy the finest roasted beans and enjoy. We have owned four expensive expresso machines. Jura is our favorite.
  • Pros: multi- coffee functions
  • Cons: you add beans and water?
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Overall 4

Costco's S9 not quite Jura's

2perday, Costco
6 March 2014
  • Summary: Costco's description of this on-line only offering is necessarily brief. It refers to the manufacture's site for more information. However, manufacturer's description of the well-known S9 includes a "Dual-Frother-Express" and also a "FrothXpress." The consumer has the OPTION of using a separate milk container or not.
  • Pros: fabulous flexibility powerful machine large capacity and truly automatic
  • Cons: no wand-type frother must use milk container
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Overall 10

Excellent Coffee Machine

Tomldtx, Costco
13 February 2014
  • Summary: I have had this machine since Dec 2012 and after reading all the required cleaning guidelines decide to only use distilled water in the machine. Never had a problem with the machine and it makes great coffee, espresso and the milk is well steamed when I make a cappuccino or macchiatto. Use a dryer bean as recommended, I use the Costco Columbian Supremo and have been very happy.
  • Pros: great coffee espresso and cappuccino nice to just push a button for morning coffee easy clean up
  • Cons: machine seems to request lot of cleaning
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Overall 8

Great Machine

bother, Costco
21 January 2014
  • Summary: Had it for about 3 months now. Great machine for a great price compared to elsewhere. The prompts to rinse, clean, fill the coffee are great. Holds lots of water and drip tray goes for a week or more if you 'catch' the water from the rinse cycles in a container. The only problem is the temperature of the automatic cappuccino and latte cycles (which we found on other auto machines as well). We fixed it by buying a coffee thermometer and calling Jura with the data.
  • Pros: prompts size of water and bean holder
  • Cons: need a steam wand for hot enough caps and lattes
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Overall 4

Problem with Heat Ex-changer

GardenGoddess, Costco
3 January 2014
  • Summary: At first, we were quite impressed with the S9 One Touch. Programming is easy and coffee and steamed milk came out tasting good, but milk never gets very hot. Crema on the expresso is excellent. Biggest problem is the heat ex-changer that went out in first 3 months. Machine had to be returned. We would be hesitant to recommend purchasing the Jura S9 One Touch due to these heat ex-changer issues.
  • Pros: good flavor coffee
  • Cons: milk not hot; heat ex-changer problems
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Overall 10

Outstanding Product

KawfeeAddict, Costco
21 November 2013
  • Summary: The Jura S9 One Touch is perfect for our needs. The coffee (expresso, cappuccino, latte, etc.) are all near perfect and match the best I've had in Europe. There are endless adjustments for you to suit your taste and the unit is easy to program and use. It's small enough to fin under kitchen cabinets and works wonderfully. I only wish it could be plumbed into the water supply so I didn't have to fill it every day, which is a small inconvenience.
  • Pros: excellent coffees varieties
  • Cons: small water tank
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Overall 6

Great but not worth the $

Dan, Amazon
16 February 2012
  • Summary: So we have this at work. It works awesome. I mean one push and you have a starbucks coffe/cappicuino/latte or expresso. Then it cleans itself. amazing...... the only bad is if it breaks down on you. Like the other review. We had to send($50) it to the repair facility. Paid for repairs ($250)....After searching on many forums there were only a few people that didnt have to get this thing fixed. You think a $2000+ coffee machine would be reliable, not this one.
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Overall 4

Bad Customer Service

JM, Amazon
5 January 2012
  • Summary: The machine IS great, and I enjoyed it immensely. However, when it started breaking down, the customer service is awful. You have to use their repair shop in NJ, and I am in LA. For this you'll pay over $275 to have it fixed, when I could've had done in LA for $100 but Jura refuses to send part to other repair shop. It is regrettable that for a $3000 (that's what I paid at the time) you'll have to be taxed $200+ for each service that has only 90 days warranty.
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Overall 10


Cary, ABT Electronics
27 February 2009
  • Summary: I was spoiled after spending time in Germany. I uses Jura products there and was happy to find a 110 volt line here in the US. The machine is fully automatic and makes the best espresso and cappucino. The directions are multi-national but not hard to understand. [...
  • Pros: Accommodates All Cup Sizes, Durable, Easy To Use, Multiple Settings, Stylish
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