Customer service is quite good though. The espresso seem a bit flat
21 October 2014
Summary: The machine broke after two years of use. Customer service is quite good though. The espresso seem a bit flat. Coffee made from this machine also seem to lack flavor. Overall, it's not a bad machine if it would last longer.
Summary: I can count on two hands how many actual baristas there are in the U.S. I've been to NY, Seattle, you name it. Nobody comes close to making an espresso as good as even the least experienced barista in let's say Rome.
Summary: Since buying this as "our" Xmas present to each other we have seriously stopped going out for coffee unless it is to meet up with friends - and even then we have become so much more critical of a basic cuppa. This machine is truly a one button coffee lovers dream.
I have tried THREE of their high end machines and it has been a horrible experience.
Linda D, Amazon
23 March 2014
Summary: If I could choose no stars, I would. And I have a lot of experience with this companies machines. I actually haven't written a review before because Ive got so much going on with three businesses it frustrates be to be in a position with such a high ticket item that if I do write a review, it will...
Summary: The Jura brand represents the Rolls Royce of counter top Expresso bean to cup machines. This is my third Jura ENA machine , I have Two here in the US, and One in the UK , and would recommend to any good coffee loving persons this is the brand to go for .
Summary: I don't know which I love more, the coffee or the look. And sadly, I'm drinking much more coffee now, I just can't stop. It's so GOOD. If I had one complaint, it's that the frothed is a pain, and after you use it the condensation makes the attachment fly off sometimes if you use it again shortly...
Summary: Why on earth would anyone pay $700+ for a glorified Krups machine? Well, we did, thinking that it actually made cappuccinos and lattes, a mistake that became painfully evident as soon as we turned it on. Look, this is a beautiful machine.