Summary: It was simple and convenient. The espresso was good but the temperature was not hot enough. The first one did not work and I struggled with it. It did not recognize there were beans so I returned it. The second one was out of order in one week. I won't buy any products of this company.
This company should have No stars. Quality is very poor.
Linda D, Amazon
23 March 2014
Summary: If I could choose no stars, I would. And I have a lot of experience with this companies machines. I actually haven't written a review before because Ive got so much going on with three businesses it frustrates be to be in a position with such a high ticket item that if I do write a review, it will...
Summary: worst espresso machine i have ever had. only problems especially with the grinder. machine doesn't take finest grinding settings at all. then there is always an issues with water flow. the spout seems clogged all the time. and now the grinder doesn't take any beans at all any more.
Dead on Arrival from Amazon - leaked like a faucet
Steve Huff, Amazon
20 August 2013
Summary: Was excited to receive my Ena Micro 1. I used to own a ENA 5 and it was a wonderful machine that is still going strong almost 5 years on. Unfortunately the ENA 5 is in a new home so I wanted once again to buy a Jura.
Summary: Machine was simply awesome for the 6 months while it worked, then it broke. Started grinding very small amounts of coffee, resulting in weak brews. Also brewed over 8 ounces on the "espresso" setting.
Summary: NOT A RELIABLE MACHINE!!!! We had the machine for 6 months now. The coffee is great but the machine had to be exchanged/fixed 5 times now due to technical issues. 1st machine went out after 60 days, some sort of internal circuit board defect with the water sensor.
Summary: Bought this machine as we are coffee drinkers. What a disappointment. Very expensive. Been back for repair after 3 months use. Asked for refund refused. Sits in box unused. Waste of money. Gone back to using Tassimo.
Summary: After lots of research we bought this machine and a major factor was that the salesman said Jura had good after sales that other companies don't. After two months the machine broke but Jura repaired rather than replaced the machine.
Summary: Purchased this Christmas 2011. Makes great coffee but brewing unit failed after 6 months. It then spent nearly 6 weeks being repaired using the previously mentioned poor repair service from Jura. Other Jura models are made in Switzerland. This one isn't.