It's amazing. This is a response to the negative reviews.
31 December 2014
Summary: This is an incredible brewer. I bout this a while ago and it has done nothing but perform perfectly I'm reading all these poor reviews and I had to say something. First I've been in the coffee industry for several years as a professional barista and a home brewer long before.
Summary: Much better than carafe-style appliances - especially if you're not conscious until AFTER your first cup of coffee. Reasonable footprint on the counter and easily programmed. Unfortunately, the 'tank', you fill with water to pour into the reservoir, 'leaks' all over the place from the dispensing...
Summary: I've been using this for a little over two years and have had none of the problems the one and two star reviewers are reporting. The dispenser is too far back and you can only fill thin cups? Nonsense!! I have my morning coffee in thick diner style ceramic mugs.
Summary: This is the 4th generation of Brew Station we have purchased for our office. We had this unit for only 3 months before it completely stopped powering on. I agree with other reviewers that the area to place a cup is too shallow and hard to get a cup without spilling at least some.
Summary: I have tried many different coffee makers in my life, and Hamilton Beach wins always hands down. I had the older model of this one, the 1st Brew Station. had it for almost 16 years without 1 problem, except for when the carafe' part started to leak, the seal went bad after 11 years.
Summary: The prospect of not having to deal with cleaning a coffee pot is the appeal of this product; however as other reviewers have noted, any cup with other than a thin lip is going to be difficult to fill. In addition, after 3 months of making 8 cups of coffee a day, it stopped brewing at 6 cups.
Summary: Pros: 1. Yes, the coffee remained fresh even after 4 hours. Cons: 1. Design makes cleaning at least biweekly. 2. Drain basket plug broke after 2 years of use. Thankfully, I now have a reason to get rid of it. 3.
Summary: I have this coffee maker Hamilton Beach (48463) Brewstation and up until about six months ago would have given it five stars. Now, the electronic panel is gone out, can't tell if it is on or off, cannot program, cannot set brew strength, no clock etc.
Summary: Don't buy this product if you want to use a gold permanent filter rather than paper filters. After much effort on my part, I have come to the conclusion that Hamilton Beach does not make a permanent filter that fits this machine.