Summary: This replaced the same model I bought at a store a couple years back. The handle on the old one broke, so now I have spare parts. Once cleaned it worked quite well and shows that the old one was worn a bit, since this one "creams" the espresso better.
Summary: I'm using this to learn to make espresso. So far, so good. The warmer really doesn't warm cups unless you leave them on there for a couple of hours. There isn't a lot of space under the portafilter for a cup. A normal "American" coffee cup won't fit. Go down to your local Goodwill or antique shop and find some of those old, short cups (or crank out some $ for a real espresso cup). Others have said to change the portafilter and I've been contemplating it.
Summary: We go through an espresso machine probably every 2 years because we make 2 lattes a day, sometimes 3 or 4. We definitely get our money's worth out of the machines we purchase. This is the first Hamilton Beach espresso maker I've purchased and I do not like it at all. It takes a very long time to steam the milk to the temperature we like, longer than any of the others we've had.
Summary: This was a gift for my husband's birthday. He loves it. Uses it daily since February and it is now June. It took about two weeks to figure out how to make the perfect cappuccino for him. He used some of the advice from other reviewers but mostly reading some websites and then youtube videos. We also keep the milk jug in the fridge. That apparently helps a lot! For the price I don't think you can beat it as an introductory espresso/cappuccino maker.
Summary: I had to monkey with the seal in order to keep water from leaking out the sides... once I did that and got it to work I realized that you really have to wait until the green light has BEEN ON for at least 5 mins before turning the pump on... the green light is not a good indicator...