Summary: This is my second of this machine...my first lasted for over 2 years of daily use before the power switch finally broke...as with any espresso machine, skill & knowledge wins out, plus a good monthly cleaning..I usually make & drink 2-3 latte's a day, and I absolutely love this little machine. It is easy to operate, does a good job of frothing, (I did remove and leave off the plastic frothing tip..
Summary: My other experience is this: A month after I purchased the machine I found it to be running a bit rough and it seemed as though it was not producing enough pressure to press the water through the grounds to produce a full 2 oz of espresso. The machine was just laboring and laboring and no water was coming through.
Pros: This machine is much quieter than the machine it replaced (a 10 year-old machine from a well-known manufacturer), it makes very nice espresso. It heats up quickly for making espresso -- and it heats up to steaming temperature quickly too, which is nice when you want to add steamed milk to your already-made espresso. Finally it makes GREAT steamed milk. Not only does it bring the milk up to temperature much faster than my older machine, but it does a great job frothing...
Cons: The cup holding the ground espresso is unforgivingly exact. I use the same 1 tbsp scoop that I used with my older machine, but the older machine held a bit more than 2 Tbsp of coffee in the cup -- so I could put in two scoops of coffee and it would not spill over onto the counter. With this machine, the same two Tbsp of coffee into the cup leaves a spillage of grounds on the counter as I'm tamping it down. I've been using the machine for more than a month, now, and I ...
Summary: I was skeptical in buying this model because I expect espresso makers to be good only if they're expensive. This one was easy to function, with no complicated buttons, and the coffee came out tasting like it should. Not sending it back!
Summary: First, I work as a barista with a really good machine (rancilio). This is far from it. But it does the job as describe. You have to wait a bit for the steam and you have to wait for the machine to warm up between the shots a lot especially if you are doing a long espresso. But I've seen worse. I've had the machine for a couple of years but I don't use it much. What I really don't like is the strong plastic smell from the reservoir!
Summary: I've had this for over 2 months and now know why people are trashing this: They don't clean their machine!!! GOOD espresso makers (like this) need monthly maintenance!! First of all, this machine rocks, it pumps out the coffee and froths it as it comes out, so that you get a good head of foam on your coffee-and thats even BEFORE you do the milk. Its champion for both frothing and foaming milk.