Summary: This espresso machine has served me well for over 4 years now. It can create amazing microfoam and a thick rich crema. The thing I didn't know when I bought this machine is that achieving a good creme with any espresso machine has more to do with the grinder than the espresso machine. Since the pressure of the water going through the portafilter is a constant the only variable you can control to get a good shot is how fine the coffee grinds are.
Love the coffee - still not sure about performance
R House, Amazon
11 March 2014
Summary: We owned a Krups prior to this which we could rely on for totally consistent espresso/Americano. This makes amazing espresso shots/drinks but air seems to get in the line at times making the output unreliable. Some days it drips out in a sad prolonged fashion and other days it streams out as anticipated. All in all, a nice machine, but would probably not buy it again simply for the inconsistency.
Summary: I purchased this product to replace my first espresso machine. My last machine barely worked, and arguably did not produce espresso or coffee. Since purchasing this machine, I have used it every day. This machine produces great crema and excellent foam. For the cost, this machine really produces a good cup of espresso. I would highly suggest this machine to anyone who wants high quality espresso without purchasing an expensive espresso machine.
Summary: I moved from a Mr. Coffee espresso machine to this and the difference is night and day. The Mr. Coffee espresso machine cost about $70 but the coffee it made tasted more like coffee colored water than actual coffee. The coffee made from the Gaggia is excellent. Better than the stuff I get from some coffee shops. That being said there are a few reasons why I gave this a 4 over a 5. First I hate the steam wand.
Summary: Using ground espresso doesn't work very well in this machine. You pretty much have to buy pre-packed espresso envelopes to use with it. The steamer is adequate, but not great. Needs more oomph.
Don't expect commercial duty use, but it is up to professional standards in my opinion!
9 August 2013
Summary: High quality grouphead, boiler, very fast to heat up, makes excellent steam and produces very delicious foam especially without the long easy foam attachment and some practice. This machine puts good quality crema topped espresso at the hands of anyone willing to learn how to do the practice. Fairly easy to keep clean and offers a few upgrades with a little online research. This machine requires routine cleaning and attention to detail for best results!
Summary: I have owned Gaggia espresso machines for over 25 years, and this is by far the best of the low priced ones I have had so far. I cannot comment on the warrantee and technical support by Gaggia, as I never needed it, but I can comment on the quality of the machine [also, I am not sure why the buyers whose machine failed in a week or two did not return it to amazon for an exchange]. I found the construction to be solid. The machine is a little noisy.