Summary: I would not suggest buying this piece. It broke on me twice and you can't return it to Amazon or the manufacturer. It is also complicated to make a cup of coffee. I purchased the DeLonghi instead...great price and excellent latte!
Summary: I have had 4 cappuccino makers in the past 15 years and this is far and away the best. The others broke down on a regular basis and I could never find anyone to fix them, so they were trash. This one has never broke down. I had to replace the spiget on the milk frother because I let it slip down the garbage disposal and I went on line and found a number. The only North American parts supplier was in Canada, but they were very good and the part arrived quickly.
Good machine for the price if you can live with the build quality.
K. Wilson, Amazon
13 December 2013
Summary: This machine does a good job. It is sort of a poor-mans gaggia classic. No 3 way valve, no adjustable over-pressure valve. But these have not been an issue for me. Heats up fast, good steam pressure. There are a few tricks to get good results out of this machine. The first is to open the steam valve up for a couple seconds when pressing the brew button, which softens the initial pressure onto the coffee puck, sort of a pre-infuse.
Summary: Purchased from Whole Latte Love this machine came in a soaked box and the pump is incredibly noisy! Whole Latte Love listened to it over the phone and said it sounded just fine but I can not believe an Italian company would make a machine with such a noisy rattle and moan. It makes good coffee but I can't help to wonder if I have a lemon.
Summary: If you want to spend a lot of money on a large complicated over-engineered piece of counter crap this is it. It takes over 25 minutes and three operations to produce ONE SHOT!, that's right, a single shot, of less than average luke warm "expresso". I spent about an hour on the phone with the distributor's customer service rep and had him guide me through the process twice and then got out the Mr. Coffee. And guess what? THEY DON'T ACCEPT RETURNS!!!!
Summary: Received the product and it is leaking out of the bottom. Horrible, returning it today. Personally, I don't think it made a good cup of Espresso either. I've had cheaper units that actually did a better job.