Summary: Hello, I am Chinese customers, today just received the coffee machine, now cannot use at all. Now has two problems: 1 coffee machine after turning on the power supply has been grinding coffee beans, unable to stop. 2 cannot make coffee. I am xueminsu account when buy, my E-mail is 346955353 @qq.com.
Machine has problems right out of the box and horrible return policy
Thad Kahlow, Amazon
22 July 2014
Summary: I second everything that was written in the previous post "plagued with problems." We have had the machine for 4 months and have all the same problems, in addition to a door that always pops open and a warning light that never goes off.
Summary: Previously I bought a Gaggia Titanium from WholeLatteLove.com. Worked solid for 5 years until the pump gave out one day. I felt that machine should have lasted longer but I guess I can't complain too much. However my next machine was and is the Brera.
Summary: I relied heavily on the brand name and reviews when I purchased this product, but was extremely disappointed upon its arrival. For $897 I would have expected a much more robust structure, but it is almost entirely plastic and, frankly, very chintzy in feel and appearance.
Summary: Since Whole Latte Love won't print my review (please note others have assigned the machine 1 to 2 stars, yet only glowing reviews are published) I will back up the problems others have reported here.
Summary: I bought this machine due to a very strong recommendation from an online seller. I should have known better. I can't believe I blew so much money on this awful product. The machine is designed badly. The water container is too small, so you are constantly stopped to refill.
Summary: Bought this machine and the ground coffee falls inside the unit instead of going through it. Phoned philips (the manual does not have contact numbers) and it took them a week just to collect it. It came with the same fault and so I phoned them again.
Summary: the last thing i want to see first thing in the morning are flashing red warning lights. unfortunately with this Gaggia Brera Fully Automatic Bean to Cup Espresso Coffee Machine the only thing automatic are the flashing red warning lights.