Machine has problems right out of the box and horrible return policy
Thad Kahlow, Amazon
22 July 2014
Summary: I second everything that was written in the previous post "plagued with problems." We have had the machine for 4 months and have all the same problems, in addition to a door that always pops open and a warning light that never goes off. Every week the machine will not produce coffee and has to sit and reset itself for half a day. When I called to ask about it they told me to do a better job cleaning and it should work.
1 year in, with heavy office usage, and basically no problems to report
J. Yeager, Amazon
6 May 2014
Summary: After reading some of the other reviews here, maybe I just got lucky, but so far this machine has been great. I too bought this from WLL and haven't had a reason to try to use the warranty or get the machine serviced by their technicians. This is the first automatic espresso machine I have owned. I run this machine for my office and I'd say we go through 7-10 cups per day.
Summary: I will not attempt to re-write Gaggia's marketing stuff, but should weigh in on my experience with this machine. I brew about 9 double-shots a day to fill my .75 liter thermos in the morning. It runs quieter than most low-end SA's though not as quiet as some mid-level machines I have used; though taking off the bean hopper cover during grinding turns up the volume impressively. That rubbery cover earns its keep!
Summary: Honestly, I purchased it for an office of 8 people to replace our Nespresso. It's not intended for industrial use, I get it. Regardless, its quite fussy. It's water dispenser is WAY too small. It fills up with grinds after only a few uses, the first coffee of the day might as well be swamp water... all that said, it does make a damn good cup of coffee.
Summary: Being passionate about espresso, I was thrilled when offered a chance to review the Gaggia Brera. When the Brera arrived on my doorstep I scared the UPS man by jumping up and down with excitement and practically grabbing the box from his hands. Unpacking the Brera I noticed two things immediately, that it was smaller than many of the superautomatic machines I had looked at previously, and the rather large, initially intimidating manual.
Summary: Previously I bought a Gaggia Titanium from WholeLatteLove.com. Worked solid for 5 years until the pump gave out one day. I felt that machine should have lasted longer but I guess I can't complain too much. However my next machine was and is the Brera. The quality isn't as good in terms of brew and steam strength (wand) as the Titanium. But what really pisses me off is after 2 years and yes I've descaled...I've had 2 issues, one major.
Summary: After reading some of the negative reviews on Amazon I was a bit reluctant to purchase the Gaggia Brera at first, but when a sale came up - I paid $511.00 with two year warranty plan - I just had to try it out! So far I have not regretted it .I purchased this Gaggia Brera from another website, but would like to share my experience with this Superautomatic Espresso Machine. I have had it for a little over 2 months and just love it!
Summary: I've had the Brera for a full week now and I have to say that I am extremely pleased with my purchase. It replaced a Francis-Francis X-8 iperespresso machine that had broken down and was going to cost as much to repair as what I bought it for. As I'm the only one in the house that drinks coffee I wanted something that was compact and doesn't make a big mess and while I was happy with the iperespresso system, I had the desire to try something different.
Summary: I bought the brera approx 6 months ago, i am pleased with the machine.It delivers a proper cup of coffee everytime,youve obviosly got to find the right coffee and make sure you get the grind set corectly.I use Coopers coffee, its called lieu mio, set grind to finest,spot on.I cannot fault the coffee this machine delivers and the throffing wand works a treat.Sadly there are issues with the machine, build quality could of been better.I paid top wak for the machine and too...
Summary: After reading reviews on any website I could find, I decided to buy the machine because of the name behind it. I am extremely impressed with this machine. It makes fantastic espresso's. Even my father In-law(who is from Italy BTW), is impressed and said it rivals coffee shops from Italy and Brooklyn. I have to concur as I have sampled from both places. The machine is made mostly of plastic, but in my opinion that is a nice thing.