Summary: I've had to return this machine twice to Whole Latte Love. They repaired it both times under warranty, but the shipping costs alone tell me it is not worth spending another nickel on this machine.
Summary: Very poor quality control. This machine came apart at the steam control and had water spewing out. All LED lights were going crazy. I eventually opened it and saw the problem. Someone forgot to tighten a screw so the stop/magnate control fell down and the knob valve unscrewed and flooded the...
Summary: Baby Gaggia Twin I am on my third Baby Gaggia Twin since February and the third one does seem to be the charm. The first machine had an impotent steamer and was sent back, the second, the steam wand came off entirely.
Summary: Do Not Buy The Baby Twin! Computer problems were not solvable by tech support. Replacement Baby Twin did the same thing, not solvable by tech support. In short, the computer activated by the "Touch-Ring" control delivers an inconsistent cup, from nothing to overflow.
Summary: We have had this machine for a little over a year and it has been repaired three different times, for three different issues. Prior to that we had a Breville for two years with no significant issues, except after two years it quit. We decided to upgrade for our next machine.
Summary: I needed upgrade for my cheap Gaggia Pure and I needed to pick from this model and Gaggia Baby Class D. Sorry to say - I bought Twin. 99% of coffees in our house is a cappuccino and I thought additional dedicated thermo-unit would make our living easier and save us some "waiting for a steam" time.
Summary: I purchased the Gaggia Baby Twin on the recommendation of a friend, and while it would have been helpful to have had better instructions, the machine is quite easy to use, and reliably makes excellent espresso. I have no trouble recommending the machine to others.