Summary: Don't buy this machine. Ours worked well for a few months then started to leak. We ordered new seals, and installed them ourselves. Two weeks later the control interface on the front of the machine failed. No way to order parts and no one in the USA will service this machine.
Summary: A very unreliable product. I've owned 2 and I've experienced failures of thermocouplers, the front key pad/board and the main power board, In addition the cup platform is very cheaply produced, subject to corrosion and had to be replaced.
Summary: After 2 1/2 years the touch pad and boiler broke for $400 repair. After another year the touch pad broke again, so in the trash it went.In between those breaks it would come on for no apparent reason occasionally and drain itself so we were very careful to unplug it when not in use.
Makes Great Espresso, I have a Rancillo and I think ...
29 March 2015
Summary: Makes Great Espresso, I have a Rancillo and I think this machine makes better shots. I am still getting used to the steamer. I am thinking the steamer is the item that lets this machine down. The steamer is nowhere near the performance of the Rancillo.
Summary: I bought this Espresso Machine back in June 2013 and has worked great everyday!! I make 4-6 shots of espresso everyday with no issues. I make lattes for my wife sometimes and use the steaming wand to get the milk to the proper 145 degrees.
Would be better if it came with a better nozzle tip
14 November 2014
Summary: I was expecting more from Gaggia. The steam nozzle is a shocker unless your a beginner. Would be better if it came with a better nozzle tip. But you get what you pay for. It makes me my coffee and that I'll be thankful for especially with the awful coffee you get around here.
Summary: Well, really 3.5 stars. The Baby Twin is my second Gaggia. The first was the Classic, which I had for over ten years. I have had this one for about five months with no serious problems. I use it every day to make between three and five cups. First, the pros.