Summary: After researching extensively, I consistently saw that Gaggia delivers a very good machine for a reasonable price. I've had this "Gaggia Baby" for 10 months now, and it is one superb machine. The hefty, commercial portafilter, the sturdy housing, the speed with which it heats up...all inspire confidence. And better, they work together to create wonderful, delicious espresso.
Summary: You pay for what you get. The Gaggia is pricey BUT it is worth the price for a great cup of espresso. We have previously owned two much cheaper models by other manufactures and they never produced a great cup of espresso. The Baby Gaggia is extremely easy to operate and contains all quality parts, most importantly it produces a world class cup of espresso or cappuccino. It is a great reminder of vacations to Italy.
Summary: The GOOD: Easy to use, looks great, solid, most importantly, it makes great coffee. The BAD: The steamer falls off all the time, needs better drip tray, bigger than I expected. These are very minor points. RECOMMENDATION: Definitetly! This is my first machine, and I've used it daily since I got it a month ago. I've used inexpensive espresso machines and got mediocre coffee from them.
Summary: Set-up of this thing is pretty confusing with a horribly written manual. I'm not sure if we ever got it running properly. Very slow and you'll have to hit the one cup button many times before youo get a dinkable amount of liquid in your espesso cup. After one month it stopped working. We have called the number in the manual many times with no response. It seems we're resigned to try finding a repair shop. However,I'm not confident that we can find one for this.
Summary: I have had a rust problem on my 2 year gaggia baby class which looks 10 years old. Tried to email but they never replied. Previously I owned a Francis Francis machine for 8 years which looked as good as the day I bought it once it packed up for good. Very bad customer service.
Summary: i found that to put pods in basket from box coffee was slow to fill cup but i found to loosen pods ie push on the sides so coffee was not hard then brew you will be amazed the difference in speed enjoy
Do NOT buy this product until you have read the reviews
K. Manley, Amazon
28 April 2013
Summary: Firstly I should say, this makes heavenly coffee and is quite easy to operate. Unfortunately I did not follow my own advice and read the reviews thoroughly. I was seduced by the Which? best buy. I am in the process of returning it after only 2 weeks of use because of a fatal flaw, which has not only affected me: When I switched on the pump to produce the coffee, after an initial flow, it suddenly started to splutter and gurgle and the sprayed boiling coffee out form both...
Summary: It makes excellent coffee. The milk frother is good and easy to clean. I am less impressed with the switches. In particular the main on/off switch is at the back of the device and because the indicator lights are rather dim (green) it is quite easy to forget to turn the device off (if like me you are of a certain age). The two switches on the front are a little more flimsy than I would like. Other wise the materials used in construction are good.
Summary: The force of the steam passing through the frother is greater than the grip the frother has on the metal pipe. The force is so great that it caused the 8cm long black plastic frother to rebound off the work surface and into my face leaving behind a bruise. On the next attempt the frother blew-off into a cup of milk spraying milk on to my clothing and the work top.