Like many other reviewers, I have to say, it simply doesn't work
Alexander Howells, Amazon
28 December 2013
Summary: tl;dr - Do not purchase this item, it will leave you with a bitter taste in your mouth, and nearly inevitable hassle to return it. There are a litany of other reviews on Amazon about this machine being unreliable, or even not working out of the box.
Summary: I've had this machine for 7 months and it makes a consistent mug of coffee/Latte/Cappuccino time after time. Before buying I read all the reviews and the biggest complaint was the temperature of the coffee.
but given the abuse it gets that is pretty good given it is not intended for industrial use
B. Facey "Vicious Hippo", Amazon
26 October 2012
Summary: We have used this machine in a 30 person office for three years. It has broken down twice, but given the abuse it gets that is pretty good given it is not intended for industrial use. Some of the parts are not capable of withstanding heavy handed in the office environment. Would I buy it again?
Summary: I have just had my machine. I have settings on the hottest but and big but I can not get hot coffee from the machine. You can drink your coffee straight up. No chance of sipping hot coffee very disappointed. My family mad because I spent such a lot of money.
Very pleased with this machine and the coffee it makes
Suji "Suji", Amazon
26 October 2012
Summary: We finally settled on this machine because, although it is automatic, it can be programmed to suit your taste - stronger coffee, longer brewing, hotter water etc. We use good Arabica coffee beans and generally make cappuccino or espresso - both excellent every time.
Summary: There's quite a few one star reviews of this machine, but they seem to relate to being not working right out of the box. There is some work to be done to get the machine set up for the first time, but once you've done that, this machine seems to be unstoppable.
Summary: This is a top of the range machine in terms of cost and its four star rating reflects that. Overall, it's terrific with more adjustments to coffee taste than you'll ever need. You can also adjust the temperature of the coffee (but not the milk) and on its highest setting, it's scalding.
Summary: Absolutely amazing coffee machine. Bought it yesterday and it's so easy to set up and use. So far, the coffee is perfect. If you want to change the temperature, strength, quantity etc, it can be done at the press of a button. Don't let the negative reviews put you off