Like many other reviewers, I have to say, it simply doesn't work
Alexander Howells, Amazon
28 December 2013
Summary: tl;dr - Do not purchase this item, it will leave you with a bitter taste in your mouth, and nearly inevitable hassle to return it. There are a litany of other reviews on Amazon about this machine being unreliable, or even not working out of the box. I bought the machine because I felt a significant amount of 'Reviewers Bias' may be involved, or explained more plainly, the desire for someone to leave feedback after a bad experience being more compelling than after a...
Summary: I have just had my machine. I have settings on the hottest but and big but I can not get hot coffee from the machine. You can drink your coffee straight up. No chance of sipping hot coffee very disappointed. My family mad because I spent such a lot of money. Do Gaggia read theses revues I bet they don't.
Summary: There's quite a few one star reviews of this machine, but they seem to relate to being not working right out of the box. There is some work to be done to get the machine set up for the first time, but once you've done that, this machine seems to be unstoppable. We've used it to serve way more coffees than it is classed for--we've done about 10,000 coffees (split amongst the various types) in the 6 months we've had this machine.
Very pleased with this machine and the coffee it makes
Suzy "Suzy", Amazon
21 March 2013
Summary: We finally settled on this machine because, although it is automatic, it can be programmed to suit your taste - stronger coffee, longer brewing, hotter water etc. We use good Arabica coffee beans and generally make cappuccino or espresso - both excellent every time. The milk dispenser is a useful feature, although for large quantities of milk (latte machiato or just milk on its own) it needs to be whizzed up to a higher temperature with the steam wand - not difficult.
Summary: This is a top of the range machine in terms of cost and its four star rating reflects that. Overall, it's terrific with more adjustments to coffee taste than you'll ever need. You can also adjust the temperature of the coffee (but not the milk) and on its highest setting, it's scalding. Given some of the comments on the heat of the end product in other reviews, I set up the machine to give maximum temperature and got a burnt tongue for my pains!
Summary: Absolutely amazing coffee machine. Bought it yesterday and it's so easy to set up and use. So far, the coffee is perfect. If you want to change the temperature, strength, quantity etc, it can be done at the press of a button.
Summary: I have seen and red the previous reviews and all of them were negative. Then I went to amazon.com (American) and it was a mixed bag. I decided to give it try because it is as good as the Saeco xelsis but at a much cheaper price and If I do not like it I will returne. And I am glad I did choose it because it makes on of the best coffee ever.
Beautiful to behold and simple to use - perfect coffee.
Methane Boy, Amazon
7 March 2012
Summary: I have to disagree with all the reviewers who went before - this machine is almost perfect for the coffee loving home. Delivery was about 20 hours after ordering, set up took about 30 minutes and the machine delivered the first of many coffees with the minimum of fuss. It's so easy to use even my 2 year old was showing an unhealthy interest. For us this was a replacement for a 6 year old Gaggia Titanium Plus which had been around the block a few times.