Summary: Do not recommend. Wastes a lot of coffee. Run out of water done, run out of beans done, any problem throughs whatever it started to grind out. About 2 years and started having problems reporting to add beans when there are plenty of beans in it.
Summary: Disappointed! Great machine, but after 4 years and 2 CPUs that have fried I can't manage to give an expensive machine like this more than 1 star. Avoid this machine - there is a quality control issue!!
Summary: In August,2012 we purchased our Gaggia Platinum Swing for not much under a 1000 bucks over the phone from Mark at Whole Latte Love in New York after we couldn't find a similar quality machine in San Diego,Ca.He even threw in an extra 12 months warranty parts only on top of the normal 12 months...
Summary: I bought my husband this espresso machine for Christmas and he loves it. The reason I went with this product is friends of ours have had their machine for over 2 years with no problems. Would highly recommend this machine if you are looking for an amazing espresso machine.
Summary: We have enjoyed a Platinum Vision for a couple years until recently the grinder began acting up. When I contacted Importica, the distributor in the US, for service I learned that the machine should no be used with oily beans or it will damage the grind group.
Summary: I did not purchase this machine from Amazon. First I was advised not to buy the milk island and agree with this advice. The machine is capable of making excellent coffee and has multiple choices to satisfy virtually every taste.
Summary: So... the only reasons I give it 4 stars instead of 5 is that when the machine came, the milk frothing "jug" was shattered into pieces inside the package and took over almost 2 weeks to get a replacement, then within a year I broke it (my fault, but nevertheless it's super fragile, so it's kinda...
GAGGIA Platinum Vision or what espresso machine shouldn't be
Capital One "Greg", Amazon
27 October 2013
Summary: I own this machine for over two years now and here is my opinion - expensive, but mediocre at best. Biggest issues (noted by other people, as well): 1). it leaks - big time (I think at the brewing group). Changed all related O-rings - didn't help. Ordered new brewing group, should arrive soon.