Good espresso, but bad steamer wand & all-plastic body
13 October 2013
Summary: Any of the Francis Francis espresso machines are ideal for busy people who want a damn good espresso without the fuss of making it from scratch. It takes only Illy coffee capsules, so I suggest you try the brand and make sure you like it. Like Nespresso, this is an exclusive-to-brand machine. Of the big global coffee brands, I prefer Illy. It's rich and bold, yet very smooth--and much better than Nespresso or Lavazza.
Summary: I bought a Francis Francis X7 for iperEspresso on 6 May 2009. It died today, 8 January 2010. I use it 2-3 times a week; looking at the number of capsules I have purchased and have on hand, I have used it less than 80 times. I was making two espressos this morning. The first cup was fine. On the second cup, no water came out and the machine started making a very loud grinding rattle. I turned it off, let it cool down, and tried again with a new capsule.
Summary: I bought this unit on recommendation from a friend. There is one design flaw that caused me to return the unit. The round molded housing that connects to the water tank is plastic (as is the entire unit). I see that as a potential failure point after several cycles of removing/installing the water tank. That part should have been ruggedized more or at least made as a replaceable part.
rather disappointed, everything fine but the milk for capuchino
David Wilmot, Amazon
11 November 2014
Summary: ,Bought as a replacement for my X7.rather disappointed,everything fine but the milk for capuchino.plenty of froth,in fact too much,but the milk just doesn't get hot enough and the whole coffee experience,the best I've had,is spoiled. Gone back to my old one.
As far as capsule machines go the coffee tastes great but would like to be able to override the ...
31 July 2014
Summary: Not quite sure how many stars to give. As far as capsule machines go the coffee tastes great but would like to be able to override the automatic function to suit individual tastes. Espresso itself is really good but the frother is too short which makes it awkward to use and the results are disappointing too much steam so instead of expanding the milk, it just ends up with bubbles which disappear almost immediately.
Summary: Firstly, when the machine is working properly, the quality of the espresso produced is fantastic. Add in the functionality of the steam wand and it is possible to create many delicious coffee-based drinks in a matter of minutes - the machine also looks great. However, we are now on our third machine within 5 months.
Summary: Illy you look so beautifull in my kitchen.... I am not sending it back but I am a bit sadden that if you want HOT coffee it is not possible! As requied coffee is first ,but then frothing milk takes time and when you put toegether drink is just warm. What a shame...I tryed do milk first but then temp. of machine is too hot and you can not make coffee..
Summary: bought this coffeemaker in august 2011 makes a good cup of coffee in march this year wife said not working water coming out of drip tray nothing coming out were pod is could not see why rang firm were i bought this said they would give me a full refund as still under garentee were theres a fault in it as they said they are not going to re stock it again rang helpline left a message did no receive a call back ,ithink theres something wrong with thease machines but its my...