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Francis Francis X7
6.4 out of 10

Francis Francis X7

Innovative technology, contemporary design, and convenience come Read more

Great Deal: $249.99

Reviews and Problems with Francis Francis X7

Showing 1-9 of 9
Overall 4
4.0

nah

Karol Pogorzelski "pangus", Amazon
24 July 2014
  • Summary: Nice looking machine, but I returned it . Temperature was to low all the time
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Overall 4
4.0

second one with electric difficulty

Joy Mosser, Amazon
18 August 2013
  • Summary: My first Francis Francis espresso machine lasted about 6 years until it shorted out. This machine was my second, however it only lasted about 18 months before developing electric failure. It will be my last Francis Francis.
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Overall 4
4.0

Eventually get a nice coffee but leaks badly when using the ESE pods

Ess Adam, Amazon
24 February 2013
  • Summary: Looks great in kitchen and after a bit of trial and error trying different makes of ground espresso coffee I can get a decent espresso using the ground coffee holder. The ESE pod holder on the other hand has been a pain from day one - I use Illy's own ESE pods but nearly every time I do, hot water...
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Overall 4
4.0

Good for espresso, bad for steaming milk (and customer service)

T. Wilhelm, Amazon
17 March 2012
  • Summary: I've been a faithful FrancisFrancis user for years. I loved my X1, but it needed repairs. Since Francis Francis has been taken over by Illy, their customer service has become nonexistent, so I haven't been able to get the parts I need to fix it.
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Overall 4
4.0

Broke down after 9 months

ELIADES MARIOS, Amazon
10 February 2014
  • Summary: Bought it in April, broke down in January after just 9 months of light use. The machine does not puncture the capsule properly.
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Overall 4
4.0

Frustrating

MR A J COULTER, Amazon
9 October 2013
  • Summary: I don't tend to write reviews but there are a couple of flaws in my opinion on this machine. Before I start, I would say that whilst the illy ( only ) capsules that come with this machine are at an above average price the coffee is first class, which is the main reason for this purchase.
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Overall 4
4.0

Erratic delivery

M Roberts, Amazon
28 January 2013
  • Summary: I purchase this machine on the basis of the excellent reviews it received. It's a lovely looking machine and gives you the impression that you are a bit of a "barista" when you clamp the pod into the machine.
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Overall 4
4.0

works very well up until the first de-scale

HELEN, Amazon
15 January 2013
  • Summary: we were very happy with this product until it came to the descale. after approx. nine months the machine indicated that it required a de-scale. we have followed the procedure without deviation with the appropriate product as supplied with the unit.
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Overall 4
4.0

Machine is problematic

porkbone, Amazon
4 September 2012
  • Summary: This machine actually works very well, and produces great coffee when it's working properly. Unfortunately after a few months of owning this machine, it stopped working and nothing I could do would fix it, and I had to send it back to the manufacturer.
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