www.testfreaks.com

Reviews, reviews, reviews...

Dummy.190587
6.6 out of 10

Francis Francis X7

Innovative technology, contemporary design, and convenience come Read more

Great Deal: $249.96

Reviews and Problems with Francis Francis X7

Showing 1-8 of 8
Overall 4
4.0

nah

Karol Pogorzelski "pangus", Amazon
24 July 2014
  • Summary: Nice looking machine, but I returned it . Temperature was to low all the time
  • Read full review
Overall 4
4.0

second one with electric difficulty

Joy Mosser, Amazon
18 August 2013
  • Summary: My first Francis Francis espresso machine lasted about 6 years until it shorted out. This machine was my second, however it only lasted about 18 months before developing electric failure. It will be my last Francis Francis.
  • Read full review
Overall 4
4.0

Good for espresso, bad for steaming milk (and customer service)

T. Wilhelm, Amazon
17 March 2012
  • Summary: I've been a faithful FrancisFrancis user for years. I loved my X1, but it needed repairs. Since Francis Francis has been taken over by Illy, their customer service has become nonexistent, so I haven't been able to get the parts I need to fix it. I was excited by the new iperespresso capsules, so I decided to go with the X7. The espresso is as good as advertised. But my wife and I each make a latte every morning.
  • Read full review
Overall 4
4.0

Erratic delivery

M Roberts, Amazon
21 June 2014
  • Summary: I purchase this machine on the basis of the excellent reviews it received. It's a lovely looking machine and gives you the impression that you are a bit of a "barista" when you clamp the pod into the machine. It's strictly an espresso machine (which is all it claims to be) so you can't set it to deliver a bit of extra water as I am able to do with my Nespresso machine. This is no real problem, you just have to add water from the kettle.
  • Read full review
Overall 4
4.0

works very well up until the first de-scale

HELEN, Amazon
1 March 2014
  • Summary: we were very happy with this product until it came to the descale. after approx. nine months the machine indicated that it required a de-scale. we have followed the procedure without deviation with the appropriate product as supplied with the unit. However following the de-scale the water temperature is not sufficient to drink the coffee and the steam pressure is not great enough to stem milk.
  • Read full review
Overall 4
4.0

Broke down after 9 months

ELIADES MARIOS, Amazon
10 February 2014
  • Summary: Bought it in April, broke down in January after just 9 months of light use. The machine does not puncture the capsule properly.
  • Read full review
Overall 4
4.0

Frustrating

MR A J COULTER, Amazon
9 October 2013
  • Summary: I don't tend to write reviews but there are a couple of flaws in my opinion on this machine. Before I start, I would say that whilst the illy ( only ) capsules that come with this machine are at an above average price the coffee is first class, which is the main reason for this purchase. That said there are 2 significant flaws in my opinion which will see me move on from this machine.
  • Read full review
Overall 4
4.0

Machine is problematic

porkbone, Amazon
4 September 2012
  • Summary: This machine actually works very well, and produces great coffee when it's working properly. Unfortunately after a few months of owning this machine, it stopped working and nothing I could do would fix it, and I had to send it back to the manufacturer. They sent me a replacement machine and within a couple months it happened again. Basically the machine acts like it has blockage somewhere and water comes out the "back pressure valve" in the drip tray.
  • Read full review