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Francis Francis X1
5.6 out of 10

Francis Francis X1

The X1 became an icon in the world of coffee machines, and is no Read more

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Reviews and Problems with Francis Francis X1

Showing 1-10 of 19
Overall 2
2.0

Don't waste your money on a refurbished Francis Francis X1

R. Nolen, Amazon
13 March 2014
  • Summary: I know the X1 is no longer available for sale new, but this is a warning for anyone who might buy one refurbished or passed on from someone else. As you know, this is a pretty expensive machine, and I had planned on having it for a lifetime. I had my first X1 for about 6 years, using it once day.
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Overall 2
2.0

Kia quality at BMW price

Jonathan, Amazon
26 May 2013
  • Summary: Received this machine as a gift. Within days of the original warranty expiring, the power switch shorted out. I called the manufacturer to order a new switch (which was no easy task, mind you; finding contact information for the maker is next to impossible) and I was told it was against their policy...
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Overall 2
2.0

Best looking way to make a terrible cappuccino

T. Manca "Tomaso", Amazon
2 August 2005
  • Summary: I'm Italian (born and raised there) and I grew up on cappuccinos. This is in absolute the most gorgeous way to make a terrible cappuccino. I have constant better result with the cheapest model made by Krupps. Pros: Beautiful to look at Espresso is good Cons: - It takes 15'-30' (minutes, not second!
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Overall 2
2.0

Great Design, Awful Product

Nikki, Amazon
21 February 2002
  • Summary: What an investment for such a dispointing product. I had an old ... Krups expresso maker that worked great for 5 years. The Francis model never had as much power. I sent it back in twice to get "fixed" (after much hassle from the company) and got my same machine back twice - with no noticeable...
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Overall 2
2.0

Looks great, but makes lousy espresso.

Amazon
7 December 2000
  • Summary: This is a really great looking machine that makes really poor espresso. I've seen people say that they are making espresso that is as good as what they are buying. That's great, but most of us in the coffee hobby and trade consider mass market espresso to be swill.
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Overall 2
2.0

Not good

Tara10 , johnlewis.com
27 January 2015
  • Summary: I bought this machine with high expectations. After the 3 week wait for delivery, I couldn't wait to get it. It looked stunnning. Unfortunately I was very disappointed with the quality of the coffee produced.
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Overall 2
2.0

Looks the business, but lacks reliability

MomoCoCo , johnlewis.com
26 June 2012
  • Summary: We've had one of these machines for 3 and half years and it drives me crazy. Looks great - no doubt about about it, but have had to have it repaired several times (once under warranty), but it returns from the service centre with the same problem.
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Overall 2
2.0

Beautiful dud

Colin Rose, Amazon
28 February 2012
  • Summary: This is the coolest looking coffee machine I have seen. But, there are problems with the manufacturing / distribution. The first machine I ordered from Amazon came with a broken STEAMER knob: rendering the machine non-functional.
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Overall 2
2.0

Do not buy

Aberyscur, Amazon
27 February 2009
  • Summary: My experience is very similar to others who have reviewed this coffee machine. Seduced by wonderful looks but then so disappointed when it just stopped working after less than 1 year. It starts then just stops after 5 seconds or so. Impossible to get repaired too.
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Overall 2
2.0

DO NOT BUY

LostHank, Amazon
27 February 2009
  • Summary: Very poor quality shots. Very messy. Mine's going in the bin! Buy La Pavoni or something else instead, for £200 less (not Gaggia - unreliable). Gets one star for looks. UPDATE 30 March 2012: Well, persuaded by wife not to throw away. After 3 years and 3 replacements, the latest one just blew-up!
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