Summary: I retired my 2nd generation red Francis Francis X1 when the temperature gauge failed. I appreciate that this had no implication for the function of the thermostat, and is not necessarily dangerous, but 11 years is a respectable life for such a machine.
Don't waste your money on a refurbished Francis Francis X1
R. Nolen, Amazon
13 March 2014
Summary: I know the X1 is no longer available for sale new, but this is a warning for anyone who might buy one refurbished or passed on from someone else. As you know, this is a pretty expensive machine, and I had planned on having it for a lifetime. I had my first X1 for about 6 years, using it once day.
Summary: Received this machine as a gift. Within days of the original warranty expiring, the power switch shorted out. I called the manufacturer to order a new switch (which was no easy task, mind you; finding contact information for the maker is next to impossible) and I was told it was against their policy...
Summary: I've had my Francis Francis for at least 5 years now. Mine is a pale pink. It is gorgeous and looks brand new. I've never had a single problem with it. I manage to make a delicious cup of espresso with plenty of cremma from my own ground coffee EVERY TIME.
The revised version of this unit is greatly improved over the one which failed
Steven A. Boggs, Amazon
31 December 2007
Summary: I had an original version of this unit for about a year. As an espresso machine, it is not nearly as good as a Faema Family, for example. After about a year, it "smoked" so badly that the room it was in now has a strong smoke odor. Fortunately, it only created a lot of smoke and no fire.
Summary: I received this X1 classic as a gift, and after some initial trial and error have come to love the ease of use, and clean up. I do not use the pods in my machine and find it simple to fill the portafilter handle and tamper myself.
Summary: So, the espresso machine is great. It's solidly built and has a very simple design to it. I recommend this machine to anyone who wants to make espresso at home and would like their machine to last more than a couple years.
Summary: We bought this beautiful machine after many other "cheaper ones". But within 6 months, the wand started leaking (have to leave a towel to soak up the excess water when not steaming). The temp. gauge never read the correct temp.
Summary: I'm Italian (born and raised there) and I grew up on cappuccinos. This is in absolute the most gorgeous way to make a terrible cappuccino. I have constant better result with the cheapest model made by Krupps. Pros: Beautiful to look at Espresso is good Cons: - It takes 15'-30' (minutes, not second!
Summary: Good points: 1) Heats up to the right temperature relatively quickly. 2) Makes a great, strong cup of espresso with great crema (I have been using the Lavazza Gran Crema E.S.E. pods, never tried with ground espresso, because I am trying to avoid a mess).