Summary: I've had one for 10 years. Built like a tank. My in-laws have gone through 3 other machines in that time. The wholelattelove web site has a lot more information on the machine including demonstration videos.
It will give years of use(5-6), but then it is repair or buy new
Fred Gomes, Amazon
19 February 2012
Summary: I have owned this machine for 8 years and for 6 it was working. Overall this is a good machine. It is not a easy machine to repair with its enclosed design. It is very good for what it was designed for: fitting a small area and keeping the cups warm for use.
Summary: I have owned this machine for three years and have never regretted it. Ok, I regretted it a little when I had to get it repaired once, but it is a straightforward and simple machine, with a double boiler so you don't have to switch temperatures between making espresso and steaming milk.
Summary: This machine is brilliant. I upgarded from a basic sunbeam but I didn't want to just get a better sunbeam, I wanted a proper espresso machine and this hits the mark. The footprint won't suit everyone, but it fits nicely in the corner on the kitchen bench.