Summary: Rubbish machine, don't know what Dualit are doing or thinking, there toaster are great but this machine is awful, it leaks from the portahead ( the group that holds the coffee), there is not enough pressure to push the water through, you need to buy filter papers, extremely noisy. We went through tree machines in as many weeks, in the end Amazon made a refund.
Summary: I’ve had the same dualit toaster for 30 years its brilliant. I wish I could say the same for the dualit espresso machine. Sadly it is genuinely one of the worst products I have ever used. Its been sent back after 3 days. I did not use the milk steamer or pod holder as I only drink black freshly ground coffee so I cant comment on those functions. However 1. The coffee is very poor and has thin consistency, tastes terrible– Its like standard filter coffee not espresso.
Summary: Leaked from back every time i used it. Flooded the work surface each time i used it and the floor too. The drip tray also filled up each time but could not understand where the water came from as i kept a cup under it as it dripped away for ages. Made weak coffee as the filter holds much less than my 25 year old Krups espresso machine. We drink espresso and would expect it to make two in one go but no, its too weak. And not very nice tasting either.
Summary: I have been buying things from Amazon from 1999 with the same account. Sadly, this is the first time I return an item. Even if the look of the machine is great, the quality of the material was less so and it was easy to scratch any part of it. More importantly, the quality of the coffee was poor. I followed the instructions, primed the machine, run a cup of hot water before every coffee and the result was a brew that wasn't hot enough.
Summary: Bought this as joint present to ourselves last Christmas. Very soon started to go wrong. Tiny hole in coffee grind holder blocks very easily - after about two cups even though I religiously use their own filter papers. It need cleaning out with little spikey things supplied. They must know there is an issue because I have not had these supplied with any of my previous four coffee makers (different makes).
Summary: I have owned this machine for about 5 months, and have had problems with it for about 4 of those months. I read the amazon reviews and warnings and bought it anyway (it's listed as a which? best buy and we know we should trust which?) and have regretted not returning it at the first sign of trouble. What's been made it even worse is Dualit's casual attitude to my complaints and inability to fix the machine despite sending it back to them.
Summary: *****Final update, Feb '11***** The machine developed a fault with the main control dial on the front - it wasn't possible to operate it when it was it was at the correct temperature. I returned it to John Lewis for repair. It came back from Dualit after about two weeks and was working normally. Unfortunately 3 days later the steam wand came off during use and it wasn't possible to reconnect it.
Summary: I purchased the esspressivo from Ogormons in February thinking that being a dualit it would be a quality coffee maker, how wrong can you be. Like other people who purchase the machine I soon found out the filters keep getting blocked, and poor delivery or not at all of coffee from the machine & the drip tray fills up with water as quick as the coffee cup.