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Delonghi ESAM6700
6.1 out of 10

Delonghi ESAM6700

TOUCH SCREEN SUPER AUTOMATIC MACHINE PATENTED SINGLE-TOUCH L Read more

Great Deal: $2,999.95

Reviews and Problems with Delonghi ESAM6700

Showing 1-10 of 204
Overall 6
6.0

I loved the machine and quality of coffee when I received ...

jennifer keene, Amazon
13 April 2015
  • Summary: I loved the machine and quality of coffee when I received it two months ago. Had a message to descale and went thru the prompts and can't get machine to descale and can't get rid of the message telling me to descale. A bit frustrating for a high end machine to be going thru his already.
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Overall 2
2.0

Steer Clear

Robert Harwood, Amazon
21 February 2015
  • Summary: By far the worst customer service I have ever experienced. it is a same because the machine makes great coffee. unfortunately ours quite working about 35 days after purchase, the thermostat was defective.
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Overall 10
10

finally I got the machine I'm looking for

Abdullah, Amazon
21 February 2015
  • Summary: I really enjoyed this machine. It do all function as advertised and easy to operate and clean.
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Overall 4
4.0

but the after-sale service is too bad..

JZ, Amazon
21 July 2014
  • Summary: The display doesn't work well after using less than half year. I made the first call that they told me that they accept return in half year, but in my second call, they denied. I took it to the service center, and they ordered the parts over 45 days, but still not been delivered.
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Overall 6
6.0

too expensive

gabriele linsenmeier, Amazon
7 May 2014
  • Summary: this machine is way to expensive. I do agree with one of the previous poster (Joe Egg ). It was like reading my own experience but I have something else to add. Right after the warranty run out, the machine started to leak like a sift.
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Overall 2
2.0

Always breaks and can't get it fixed

Amazon Customer "jay", Amazon
4 September 2013
  • Summary: Keep it simple here. The machine makes awesome Americanos, lattes, capuccino, mochas, et al. Fresh beans and fresh brewing are great. When the machine works... Read that again WHEN THE MACHINE WORKS. I have had my DeLonghi for 57 months.
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Overall 10
10

Not cheap, but very well designed.

Raymond E. Feist "Author", Amazon
24 May 2013
  • Summary: I've read other reviews, some of which border on the silly, you have to empty grounds, add water, ah. . . clear it? Yes, like any home appliance unless you have hired help, you've got to clean any food/beverage machine.
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Overall 10
10

Still love it - and now fes years later

M. Brasel, Amazon
15 May 2013
  • Summary: Was a huge purchase, but 2 months later, we are still glad we spent the money. One thing to note, we used to use a five pound bag of beans every three weeks on our old drip coffee machine. Now we use a five pound bag in about five weeks which is a money saver and a nice surprise.
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Overall 6
6.0

Poor Customer Service

vanilla, Amazon
9 March 2013
  • Summary: This is a great coffee machine until you have a problem. Horrible customer service. Your machine will stop pumping the milk. All parts are backordered. Orings, new milk container,no stock. NO Customer Service
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Overall 10
10
Value for money 10
10
Ease of use 10
10

User Review

Donna Gruber, appliancesconnection.com
23 January 2013
  • Summary: "This machine is awesome - easy to set up and use. The coffee is outstanding!"
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