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Delonghi-esam6700.28942645
6.7 out of 10

Delonghi ESAM6700

TOUCH SCREEN SUPER AUTOMATIC MACHINE PATENTED SINGLE-TOUCH L Read more

Great Deal: $2,999.95

Reviews and Problems with Delonghi ESAM6700

Showing 1-10 of 181
Overall 4
4.0

but the after-sale service is too bad..

JZ, Amazon
21 July 2014
  • Summary: The display doesn't work well after using less than half year. I made the first call that they told me that they accept return in half year, but in my second call, they denied. I took it to the service center, and they ordered the parts over 45 days, but still not been delivered. The Coffee Machine is really well, but the after-sale service is too bad...I need to wait the parts until my coffee is expired....
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Overall 6
6.0

too expensive

gabriele linsenmeier, Amazon
7 May 2014
  • Summary: this machine is way to expensive. I do agree with one of the previous poster (Joe Egg ). It was like reading my own experience but I have something else to add. Right after the warranty run out, the machine started to leak like a sift. For a while I could still use it while I protected my counter with a towel. It leaked in the on and off position. This is the third machine from DeLonghi and they all leaked. Very disappointed.
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Overall 2
2.0

Always breaks and can't get it fixed

Amazon Customer, Amazon
4 September 2013
  • Summary: Keep it simple here. The machine makes awesome Americanos, lattes, capuccino, mochas, et al. Fresh beans and fresh brewing are great. When the machine works... Read that again WHEN THE MACHINE WORKS. I have had my DeLonghi for 57 months. During that time it has been broken or in the shop 19 months - yes about 1/3 of the time. The machine originally cost me $2400, and I have over $1200 into it in repairs and shipping. Shipping?
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Overall 10
10

Not cheap, but very well designed.

Raymond E. Feist, Amazon
24 May 2013
  • Summary: I've read other reviews, some of which border on the silly, you have to empty grounds, add water, ah. . . clear it? Yes, like any home appliance unless you have hired help, you've got to clean any food/beverage machine. This is my second DeLonghi, replacing a Rialto I had that worked without a problem for almost six years. It stopped grinding beans, or else I'd still be using it.
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Overall 10
10

Still love it - and now a year later

M. Brasel, Amazon
15 May 2013
  • Summary: Was a huge purchase, but 2 months later, we are still glad we spent the money. One thing to note, we used to use a five pound bag of beans every three weeks on our old drip coffee machine. Now we use a five pound bag in about five weeks which is a money saver and a nice surprise. The machine is simply more skilled at extracting the yummy coffee goodness than our old one was. UPDATE: One year later, and we still love this machine.
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Overall 6
6.0

Poor Customer Service

vanilla, Amazon
9 March 2013
  • Summary: This is a great coffee machine until you have a problem. Horrible customer service. Your machine will stop pumping the milk. All parts are backordered. Orings, new milk container,no stock.
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Overall 10
10
Value for money 10
10
Ease of use 10
10

User Review

Donna Gruber, appliancesconnection.com
23 January 2013
  • Summary: "This machine is awesome - easy to set up and use. The coffee is outstanding!
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Overall 10
10

Great machine

Barbara, Amazon
29 November 2012
  • Summary: I have recently spent 6 weeks in Europe (Italy, Germany and England) and experienced some great cappuccinos. Once I came back to the States, I was unable to drink the coffee at all (even Starbucks). This machine is great! Used it every day for last month and love it. I can purchase the cheapest coffee from Costco ($10 for about 2.5lbs) and still get great tasting cappuccino. Yes I will agree with some reviews that the machine is a little loud.
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Overall 8
8.0

super convenient one touch fast delicious coffee

doccoch1, Ebay
29 November 2012
  • Summary: awesome machine - only complaint is coffee / espresso doesn't get as hot as i'd prefer - really top notch construction. beautiful machine. conical burr grinder works well and efficiently. Nice yummy crema. Milk drinks served really efficiently with froth or steam and the feature that milk container can be taken easily removed and placed in fridge is very nice. Easy machine to clean.
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  • See Product at eBay ($2,999.99)
Overall 10
10

love my delonghi

DRM, Amazon
22 October 2012
  • Summary: I am so pleased with my cappuccino maker. My cappuccino maker is beautiful, convenient and makes perfect cappuccino every time. I can't live without it!
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