Summary: I bought this machine and returned next day.Great service, used pre paid sticker and company collected! Size of it is huge!The tray is flimsy and difficult to put a glass in little square even when tray is lifted.Bought upgraded model Prima Donna XS 36.365MB- that is far better!
Summary: I purchased this having seen my daughter's similar machine (which she likes very much), and having researched thoroughly on Amazon and elsewhere. Since receiving it I have been hugely impressed with the drinks it makes. What it does is detailed elsewhere, so I won't regurgitate unnecessarily! Suffice to say, if you like coffee in various guises, you'll appreciate how capable the Prima Donna is. But....
Summary: I've had this for nearly 2 years now and its is used by myself, my wife and my son. We probably drink a total of 10-12 cups per day. I tried a few different kinds of beans but in the end I settled on Sainsbury's Continental Roast and use the mild taste setting as recommended by some guy on here who gave a very comprehensive explanation of which settings are best to use.
Summary: Firstly Amazon have provided faultless customer service. We have had the same fault with three machines this year and found Delonghi not particularly helpful. We crossed our fingers and Amazon provided a fourth replacement. So far so good.
This is possibly the best item I have every bought....
J. A. Lane "sophiewirral", Amazon
23 June 2013
Summary: Sept 3 months on - and this machine has really delivered. We use it practically every morning -I've tried different beans and the quality of the coffee is just amazing. It makes costa and starbucks pale by comparison. It is reliable, easy to use and still looks great. No hiccups or issues (and I cant believe how much money I'm saving). I really am in love with this machine.