Cleaning is relatively easy, but it must be done by hand
4 weeks ago
Summary: I have had my machine for almost 5 years, and considering the other reviews, I consider myself lucky that it is lasting as long as it is. The machine makes decent coffee, heavy on the caffeine, but as mentioned in other reviews, it is not hot enough. The milk frother isn't worth much as the milk is barely frothed and is very inconsistent; some days the frother works, some days it doesn't, even though my milk (whole) always comes straight from the refrigerator.
Summary: For the first 9 months life was good. Get up in the morning, press a button, and instant cappuccino. Then the milk frother started acting up. Not as foamy, not a steady stream, etc. Called DeLonghi, and customer service was great. We talked through the issues, and they determined it must be a problem with the foamer lid mechanics. "We'll send you out a whole new lid" they said. Great, I thought.
Summary: For the price of this machine, I expect it to work pretty much perfectly. It does froth milk and make coffee, but when you have to take your drink and put it in the microwave to get it hot, that's not perfectly. The coffee is hot, so if all you want is espresso, you're good (but if that's the case, why are you buying an expensive fully automatic latte maker?). The point of this machine is to save the time of having multiple steps you have to tend to, right?
Summary: Expensive but actually saves money vs coffee shop. It should pay for itself in a year if you enjoy great coffee often. We caught a good deal on this and have been happy. We have had it 6 months now and put through 300 cappuccinos according to the statistics recorded by the machine. The taste is excellent. The machine easy to use and no issues so far. We use distilled water to avoid descaling which can be expensive if using their solution.
Summary: I love this machine it is well worth the money. It is very easy to use and I get coffee that is like the coffee shop. This machine does both ground and beans. With the ground coffee you add it when you make it. With the beans their is a place to fill it up and you can use it over and over. The frothing milk is wonderful. I would buy this again.
This machine works great. We have had this machine for a year ...
22 September 2014
Summary: This machine works great. We have had this machine for a year in our office and made 1742 cups so far (love how it counts your coffees). No issues at all so far. Really tasty espresso and way better than the one Starbucks makes. The only issue we had so far was the "General Alarm" that popped up, but that was fixed after cleaning it and power cycling the machine. Make sure to clean the machine at least once a week and you won't have any issues.