Summary: This is my second superautomatic espresso machine, replacing my ESAM 3300, which recently died due a frozen piston inside the machine. This machine lasted 7 years, and I'm hopeful that our new perfecta will last just as long. I'm very happy with our new perfecta, which we've had now for a couple of weeks. It makes the same great cup of coffee as our last machine, with the new benefit of the frothing pitcher.
Summary: I purchased this machine as a replacement for another DeLonghi espresso maker (which is 5 years old and still works great! and my sister now loves it). The packaging it comes in is first rate and the machine arrived in perfect condition. I only make espresso with it so I can't dispute the claims of others talking about lukewarm milk in their latte and cappuccino.
Summary: The best espresso machine I ever had, I had three regular espresso machines the past 20 years, I never had the quality of the coffee drink like I got from the Delonghi ESAM55ooB, I am very happy I bought it, totally recommend it.
Summary: I purchased this machine but was very disappointed with the milk frothing feature. It is automatic and there wasn't a way to control the heat of the milk. I found it lukewarm every time. When I was accustomed with my old delonghi magnifica of heating my milk to a lovely 160 degrees, which of course cools when you pour etc.. but found the temperature on this device to never get higher than 120-125. Very disappointing.
Expensive and it does not work, a very bad combination
George Benedek, Amazon
18 April 2014
Summary: I bought an ESAM5500 2 years ago. I have needed to return it on 5 occasions to the service center to fix the infamous "ground to fine" error. My local service center have tried to fix the machine, they have been unsuccessful. Phoning deLonghi customer service is an exercise in frustrations. They do not follow through on promises they make. Bottom line I have had the machine in its original packaging for over 2 months waiting for deLonghi to take the machine back.
Summary: Yes, my niece bought a Nesspresso machine and says it is great. I am sure it is if you want to buy little pouches of coffee juice to make your shot every morning. The DeLonghi AWESOME takes the beans of your choice, your milk, and does all the work to make you a Cappuccino, Cafelatte, or Espresso. For every 10 drinks or so, you do need to empty the grounds container, add water, add some beans.
Summary: This product is really noisy when making a coffee. I bought this machine as a Christmas present. so far it's been pretty good. it makes a decent cup of coffee, I like the built in milk frother, that's definitely a nice to have feature. it's true what others have said, the coffee is not as hot as my other coffee brewer makes, which is ok if i have my coffee at home.