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Delonghi ESAM3300
6.1 out of 10

Delonghi ESAM3300

WHAT YOU GRIND IS WHAT YOU BREW NEW PROFESSIONAL-QUALITY LOW Read more

Great Deal: $3,499.00

Reviews and Problems with Delonghi ESAM3300

Showing 1-10 of 111
Overall 2
2.0

Sloppy product

Erin, Amazon
10 March 2014
  • Summary: We bought this machine to replace a similar model. Our previous model was wonderful and lasted us for at least 5 years. We were expecting to obtain a similar product, especially considering the price. Well this machine has been a huge let down.
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Overall 2
2.0

Makes coffee only 1 out of 5 times

Volha, Amazon
22 January 2014
  • Summary: While the coffee tastes great, this machine was a total waste of money. My machine stopped making full cups of coffee after about a month. While sometimes pressing the button would give me a cup of coffee, a lot of the time, the beans would be ground but only a centimeter of coffee was produced...
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Overall 2
2.0

Hope yours does not break

Alan, Amazon
13 January 2014
  • Summary: Dealing with Delonghi and their Orlando service center has been a night mare. First, they have very limited service centers. Second, had to send our machine to their Orlando, Florida service center. Returned a month later with the water tank broken.
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Overall 2
2.0

Support is terrible.

P. K "Pete", Amazon
28 October 2013
  • Summary: I purchased this machine about a year ago to replace my still working but aging Seaco. Kind of liked it in the beginning. It wasn't anything special but it got the job done. Frequent de-calcification alerts were annoying and a bit pricey, but I did maintain the machine as recommended by Delonghi.
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Overall 2
2.0

Dead on Arrival (updated)

M. Renschler "martino", Amazon
23 October 2013
  • Summary: Before you buy online, give it a thought. I unpacked the unit, followed the instructions exactly as told and the unit just won't initialize, instead the red general error light and the two cup green lights are on solid. That combination of lights is not explained in the manual.
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Overall 8
8.0

WELL, THE COFFEE IS NOT AS GOOD AS THE SAECO, BUT THE MACHINE IS BETTER.

Poopsie Efficient, Amazon
15 October 2013
  • Summary: We had TOO many Saeco Vienna Deluxes all with assorted problems so we bought this one instead. The coffee setting is SO much more sensitive and so it REALLY matters where you have it on how good your coffee is going to taste.
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Overall 6
6.0

Makes good coffee, but quality and service need improvement.

PTIK, Amazon
26 September 2013
  • Summary: I bought this machine a little more than two years ago. It's been used lightly, maybe once every two days on average. It's been making great coffee until about 1 months before the 2 year warranty expires when a light start flashing indicating some problems, which stopped the coffee making in the...
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Overall 6
6.0
Design 8
8.0
Ease of use 10
10
Durability 4
4.0

Starbucks Version Lasted a Mere 2 Years

schnoodle, Viewpoints
31 January 2013
  • Excerpt: Given the price of the previous model, I felt I didn't get my money's worth. I did like that it would grind the beans and brewed the perfect shot. I'm just not certain this ended up being cheaper than stopping by the local coffee shop. It frothed the milk nice too.
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Overall 6
6.0

Starbucks Version Lasted a Mere 2 Years

schnoodle, Viewpoints
31 January 2013
  • Excerpt: Given the price of the previous model, I felt I didn't get my money's worth. I did like that it would grind the beans and brewed the perfect shot. I'm just not certain this ended up being cheaper than stopping by the local coffee shop. It frothed the milk nice too.
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Overall 2
2.0

Unreliable product, awful service

R. Schneider, Amazon
27 November 2012
  • Summary: ZERO STARS IF POSSIBLE. Owned one for five years. It started seeping so we replaced it. The new one ran for three months when it began to intermittently make coffee. It would start but quit before filling a cup and lighting the empty tank warning. Sent it back to service center.
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