Leaky machine, coffee not hot enough, milk doesn't foam
Jonathan H. Ward, Amazon
13 March 2015
Summary: The machine leaks 1+ cup of water every time I open the tray to dispose of the used coffee pods - and this is even with the water container removed. Apparently water pools somewhere inside the machine. After only 2 months of use, the machine indicated that it needed to be descaled.
Good for the occasional espresso. Not for cappuccino or everyday.
Chris McInnis, Amazon
9 September 2014
Summary: I really wanted to like this machine. The coffee is very good and the crema of the espresso is outstanding. The two complaints I have are this: when making a cappuccino, the frother inserts barely luke warm milk into the drink. The result is a luke warm cup of coffee.
Summary: After the unit informed me that it needed to be put through the descaling process, I purchased the descaling kit from the Nespresso website. I followed the instructions for descaling and rinsing.
Summary: The selection type is basically - one type. Either big or small cup, either with the milk or without the milk. What was the most disappointed is that the coffee is not hot, it's rather warm or with milk lukewarm, but not hot at all.
Excerpt: I have to say, I'm not one for reading instructions, but I'm usually able to figure appliances out pretty easily. This Lattissima Espresso Machine is definitely challenging. I only used it once because I know I wouldn't be able to figure it out myself!
I am extremely disappointed with the Nespresso customer service and the machine
Mariana Aitken, Amazon
2 January 2015
Summary: I am extremely disappointed with the Nespresso customer service and the machine. After doing a lot of research I decided to buy this machine. I am the only one in my house that drinks coffee (1 or 2 a day). I bought this machine May 15th and did everything in the manual to care for it.