Summary: Absolutely horrible machine. Paid $400 for this to have it work for 3 weeks. I have had nothing but problems since purchase. It has been shipped back multiple times for repair, never to come back working properly. Won't froth, isn't hot. I take it directly from the spout to the microwave.
Great for one week. Bad manufacturer customer service.
John Gentry, Amazon
3 December 2013
Summary: I was SO excited to receive this little gadget! And for one week it was my best friend, performing great! At about the one week point the milk stopped foaming. I did all of the troubleshooting tricks in the manual and the manufacturer's website but no luck.
Summary: I just got this machine, and I cannot for the life of me make a hot drink with it. I have no issue with foam, it's just that the machine really excels at blowing a stream of cold milk into my cup during each and every use. Not really my idea of a latte.
Summary: I bought this machine for Christmas and we have loved using it for making great Cappuccinos. In the week since we got it, we have probably made 15-20 cappuccinos with lots of great froth. The milk frother stopped working today...no froth...just warm milk coming out.
Summary: This machine broke within 3 months of purchase. The milk attachment stopped heating and frothing the milk and just squirted cold milk through slowly. I suspect this is a common problem with this new machine.
Summary: The Second time I have had this machine in the space of 4 months and it is causing the same problems. The milk frother makes lovely frothy coffee and then it doesn't. You end up with lukewarm coffee with no froth that tastes as though you just made it from instant.
Summary: Its took ages until its arrive and then it was broken where you put the water and you can have a leak of water while using it .. Very bad shipment and i had so many problems with the delivery company