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Dummy.190587
8.8 out of 10

Delonghi EN 520

Great Deal: $298.96

Reviews and Problems with Delonghi EN 520

Showing 1-10 of 29
Overall 2
2.0

Horrible machine!

partsladysam, Amazon
28 November 2014
  • Summary: Absolutely horrible machine. Paid $400 for this to have it work for 3 weeks. I have had nothing but problems since purchase. It has been shipped back multiple times for repair, never to come back working properly. Won't froth, isn't hot. I take it directly from the spout to the microwave. Have used a total of about 5 times since and all nespresso will offer is a discount on purchasing ANOTHER machine! Thanks but no thanks. Would expect this from a $100 machine.
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Overall 2
2.0

Not recommended.

jean, Amazon
28 August 2014
  • Summary: Not what was expected. This is either a refurbished or copy - but this is not working as expected and I am sorry I made this purchase. Would not recommend.
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Overall 2
2.0

Great for one week. Bad manufacturer customer service.

John Gentry, Amazon
3 December 2013
  • Summary: I was SO excited to receive this little gadget! And for one week it was my best friend, performing great! At about the one week point the milk stopped foaming. I did all of the troubleshooting tricks in the manual and the manufacturer's website but no luck. So, I called the manufacturer's customer support and this is where my extreme disappointment began. Horrible Horrible Horrible customer service. The info I received from this company were: 1.
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Overall 2
2.0

Cold latte, anyone?

Helen Hostetter, Amazon
1 January 2013
  • Summary: I just got this machine, and I cannot for the life of me make a hot drink with it. I have no issue with foam, it's just that the machine really excels at blowing a stream of cold milk into my cup during each and every use. Not really my idea of a latte. I went to the Nespresso counter at a local retailer, and the woman demonstrating this machine told me that she is getting a lot of these complaints, and that the solution is to leave the machine on for a long time before...
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Overall 2
2.0

Stopped frothing after one week!

pianogal, Amazon
1 January 2013
  • Summary: I bought this machine for Christmas and we have loved using it for making great Cappuccinos. In the week since we got it, we have probably made 15-20 cappuccinos with lots of great froth. The milk frother stopped working today...no froth...just warm milk coming out. We have followed the guidelines carefully since we got the machine a week ago and "purged" the milk frother before and after every cup.
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Overall 2
2.0

Dissatisfied

Tinty1954 , johnlewis.com
5 January 2015
  • Summary: We had a Magimix Nespresso machine for four years and loved it.
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Overall 2
2.0

Beware of the small print.

C S Huet, Amazon
18 December 2014
  • Summary: This machine broke within 3 months of purchase. The milk attachment stopped heating and frothing the milk and just squirted cold milk through slowly. I suspect this is a common problem with this new machine. The support from Nespresso has been appalling - waiting weeks for a new milk attachment which never arrived, then waiting for the machine to be collected - a replacement machine left which only makes espresso (not what I bought the machine for).
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Overall 2
2.0

The milk frother simply does not work

SJ J., Amazon
3 November 2014
  • Summary: The Second time I have had this machine in the space of 4 months and it is causing the same problems. The milk frother makes lovely frothy coffee and then it doesn't. You end up with lukewarm coffee with no froth that tastes as though you just made it from instant. I spoke to Nespresso about the first one and they confirmed that I was doing the right things (I clean out the milk frother every time I use it) and that it simply needed a wash through. It didn't.
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Overall 2
2.0

Bad product bad shipment

Fatemah, Amazon
6 September 2014
  • Summary: Its took ages until its arrive and then it was broken where you put the water and you can have a leak of water while using it ..
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Overall 2
2.0

Life span: 2 month Coffee quality: average After ...

P. Katsaitis "Paul", Amazon
27 August 2014
  • Summary: Life span: 2 month Coffee quality: average After sales service: non existent Still crying for the £250 i gave for it.
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